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April 2024 by Stephanie Olschner
Purchased several pieces of furniture here and the prices are amazing!
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April 2024 by Rob the Foodie
Plenty of great things to buy and very good deals as well
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April 2024 by Christine
The entire staff up front talking and laughing not one approached me or other customers while I was in the store. They had bedding strung all over the floor. While in the store 7-10 metal shelves fell over because they were left unattended. That is the only time I received acknowledgement from the staff because they thought I did it. Had they not been too busy talking to each other they would have realized I was no where near them when they fell. The only thing that was said to me was on my way out the door. “Thank you for coming in” will not be back.
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March 2024 by Janelle
Turn back while you can. This place is pure chaos, most items pretty damaged and if not ridiculously priced. I laughed because quite a few items I have seen at Ross with better quality and pricing. Service is pretty MIA here as well. You think if someone is going to pay an insane price for something they’d have some great sales people. The upside is there’s plenty of parking because no ones in there.
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March 2024 by Brina Guti
Place was fun. Spent a few hours. Left with nothing. Looking for new couches
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March 2024 by Sara Jones
Goodwill is organized better than this. Prices are still very expensive for damaged merchandise.
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March 2024 by Matthew P
Very overpriced except for the $2 glasses.Broken furniture for $478!? These aren't vintage pieces that are one of a kind. Make the prices 90% off and I'll be back.Who pays $160 for a blanket?
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February 2024 by Summer Wyatt
It looks very underwhelming when you walk in, nothing like I expected from Pottery Barn... outlet or not. Furniture is stacked and po0orly laid out. Items look dirty and and everything seems way over priced.I will never come back, not worth the time or effort.
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January 2024 by Eyan Dorozinsky
Asking about 20% off of full price with most of all goods are badly damaged. You feel strained to buy anything because of the work you'll have to do to mend the item. Badly Scratched and broken and barely marked down. It's absurd to be asking 600$ for a nightstand that is chipped on each side. Not an outlet, save the drive and just go to pottery barn if you have the cash.
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January 2024 by Lee Guy
It appears after walking through the warehouse that all the goods are returns with some sort of damage. There are some overstock items that are available that look to be new. The prices are high for what you're getting in our opinion.
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December 2023 by Araceli Martinez
Excellent service. The personal were co helpful.
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November 2023 by Michelle B.
Great store full of a nice selection of furniture and accessories. The staff there is super friendly and helpful. I always walk out finding amazing stuff. They often have sales going on that help you save a ton, so you get great value items for your money. They also have an Instagram Potterybarnoutlet_phoenix where they share deals sometimes.
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November 2023 by Bre
Got my dining table- originally $2000 for $800! It has an about a 2” scratch on the side but is literally not noticeable.They had another one of the same table that was missing the end detail pieces that was the exact same price as the one I got, and they wouldn’t budge on the price of the table that was missing the pieces… so that was weird, I mean it was literally missing pieces. A lot of the stuff is still pretty expensive, but you can find some pretty good deals if you look well
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November 2023 by Joe K.
Large store but very overpriced especially because a lot of the stuff is damaged. $1200 for a leather chair with the arm sliced open?! Outrageous. Found a couch I liked, looked online, found it for the same price with a warranty. Everything is final sale so you overpay with no warranty or return. I won't be back. Great potential but just didn't even come close to expectations. I don't mind paying top dollar for quality furniture and decor but I'm not paying for damaged stuff.
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August 2023 by Norma Helm
This place is horrible. Everything is damaged and overpriced. I went in to browse and not a single associate greeted me or even spoke to me. I encountered 3 employees and they all ignored me.
