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“I don't ever write reviews, but sometimes people go above and beyond to help you. John was the epitome of what customer service is all about and an incredible example of patience. Thanks John for your help!”
“Tiffany and Angelina are awesome! My husband and I are first time painters ? and they were completely knowledgeable and extremely patient with our countless questions lol. They helped us pick exactly what we were envisioning down to the sheen!! They explained lighting and backdrop colors and they truly know their stuff! Thank you ladies and this store! I really appreciate it and we WILL be back because now we have a whole house to do ? !!SHOP HERE!! You will be beyond taken care of ??”
“My wife and I went here today to buy a new washer and dryer set. Unlike other customers we knew exactly what we wanted when we walked in.
When we arrived at the appliance section, it was a ghost town with customers wandering and waiting for help.
We pushed the help button and after a few minutes an associate made her way through the store to the department. She had been helping other customers up front and had no one else in the store who could cover that department. (We learned this when another employee showed up and was unable to assist anyone in line without this particular associate's help).
Although the associate (Sylvia) was alone at the appliance desk, was flooded with customers and (from what we overheard from another associate) was supposed to be on her lunch break, she was exceptionally friendly, very professional and extremely knowledgeable about our appliances that we were purchasing (and the installation needs). Although she was constantly busy (and looked like she needed a break) Sylvia took the time (with a smile) to accommodate every customer around her.
Lowe's is lucky to have her as an employee... the store should have had other associates to help this woman out. Thus only 4 out of 5 stars.
10 stars for Sylvia !!!”
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“Hey all. About a month ago I spoke with the guys in the back to get parts to fix the tailgate latch on my 2000 Ford Ranger. The envisioned fix works like a charm. Thanks for all your help.”