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May 2024 by Cindy Hoppe
This place has been a blessing for my granddaughter. She is never unsatisfied and really loves her teacher(s) and school. So if you have a child who is busy and easily able to become bored, this is the place to take him or her…. She stays busy and learns and plays and gets to know a lot of kids her own age.
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April 2024 by tatiana ariza
Terrible service, we arrived to request information and the staff inside saw us and ignored us, we were outside for 20 minutes.
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February 2024 by Nhan V.
Honestly we had no problems with all the staffs there. Everyone seems nice and friendly. The place is considered average in terms of cleanliness. The only reason that I gave this place 1 star is its ridiculous HIDDEN CHARGES.
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January 2024 by Shamar M.
I've thought long and hard about leaving an honest review of this daycare. My daughter attended from 9 months to 3 years and 3 months old and we are finally moving on. The daycare was great when we first attended. Problems started occurring when Sara became the director. So many instances of negligence. At one point, when my daughter was 1, apparently she fell on her face after standing in a bucket. She was swollen from her forehead to her mouth and there was no incident report. I had to ask what happened and no one knew until finding the teacher who witnessed it. This head injury was a concussion concern to me but the teacher admitted after the incident, my daughter was "the first one sleep" at nap time. This teacher was later promoted as assistant director at another location. What kept us there for so long was my daughter had friends there since she started and so many great teachers. They also worked with me when I lost my childcare funding. However, for the last 6 months my billing has been incorrect, my 3 year old is still in the 2's due to "lack of staff." A lot of the staff are cliquey and don't communicate well about your child's day. There was another injury just recently that I had to ask about when my daughter came home with a knot on her head and no one knew what happened with no incident report yet again!! I shouldn't have to ask about injuries. I'd also talk about my poor "potty training" experience, mold in my daughter's cup they supposedly wash daily, or how my daughter was single handedly to blame for their toilets flooding due to them not supervising children but that's way too much. Plenty of the teachers are great, it's really the leadership that needs work. Current director Maria is cold and never smiles (unless she's on a personal call). I was so disappointed when she was promoted from assistant. Current assistant director Natalie is ok, just inconsistent in her friendliness. Ms. Ivy has been a great addition as have Ms.Jessie and Ms. Jayla. Also let's recognize Ms. Shariah and Ms. Sylvia as great teachers as well. All in all, a frustratingly mediocre experience for me but one that my daughter seemed to enjoy which is why it took me so long to make the choice to find a new center.
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January 2024 by Lacie Sloan
The reason I picked this location was when i called a familiar voice answered the phone( Ms. Maria). I first met her in 2019 at the Peoria location and she was amazing to my kiddos back then. Even now she continues to be a wonderful day care provider. Not only her but miss joylynn, Mr. Marcus, miss Natalie, miss Jesse, and a few others have stood out to me. I would definitely recommend this center because of these employees.
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January 2024 by Robin Patterson
Thus place is terrible, my granddaughter went there , we kept seeing bruises on her head and so many other things !It’s absolutely the worst, she no longer goes there , we just felt it was not safe !None of the kids are I’m going to report it to the state I certainly hope they do something to protect the other children they go there !
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December 2023 by Robin P.
So many things happened it's hard to imagine, from bad diaper rash to big bruises n bumps on her head , to nit having a jacket on outside on a cool day to one day not even having her shoes on ! I could go on and on ! We paid money to you , and you could not even take care of our girl ! She would scream In terror the last few weeks she was left in your hands no stars fit this place
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November 2023 by Aisha Stewart
The new director Maria is abrasive and has a lack of consideration of others. Every experience I have with her is cold and lack of consideration for my concerns.
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September 2023 by Ana A.
Finding safe and good childcare for kids nowadays can be challenging. I am so happy we found KinderCare and we went for it. We were coming from a different preschool and KinderCare was so welcoming. The staff is always friendly and personable. I cannot say enough of my child teacher Ms. Joylyn and Mr. Marcus. They always communicated well with us and their app was great to see his report every day. I highly recommend them for your childcare needs.
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August 2023 by Dionja'lae F.
This places is just not it for your kids honestly this was my first daycare experience and it was horrible for my child she was so miserable at this place would cry every time she see this place. They kept trying to tell me that she just had to get use to it and it's normal for kids to cry for the first week I finally had enough and moved her locations and I can say it is the best choice I made she's her normal self at the new place no crying or anything. Make this center you last resort.
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January 2023 by Hannah Dodd
I’ve been here for a few months, we are so happy with our son’s teachers and the Director Sara. Sara is one of the best director’s I have seen in years. She really reaches out to all the families and knows each and every child, she truly cares. The management is very good at communicating with us and cares for our needs for our child. We love this center and we are very excited to see our son’s growth and skills he will develop here.
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July 2022 by Andrea M.
KinderCare is an amazing place! Very clean with great staff and very welcoming. My child has been going here for over a year and I couldn't ask for a better child care. I love that their mobile app keeps you updated on your child throughout the day. Please keep on the great job that you ladies do.
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June 2022 by Olivia H.
I have personally had a good experience with KinderCare with all my children. There has only been a few times I had any issues with my kid there and those issues were taken care of as soon as one could. I was worried with new management coming in, but I have been pleasantly surprised with how nice and personable they have been. Sarah goes out of her way to make my daughter feel special. The only thing I would rate down is the staff turnover. There have been a lot of great staff through the years and I feel there are too many new faces. Hopefully, they stick around!
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May 2022 by Samantha G.
If I could give zero stars, I absolutely would. There is no communication whatsoever from this new director, Sarah.
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April 2022 by Adam Z.
This center is the worst place I have seen. My son he hates this place. After I finished from my work, I was watching my son he was playing in playground One of the children was hitting my son and the other was throwing sand on his hair, clothes, face and eyes. They did not want my son playing and my son is very poor and does not speak anything and the teacher is just sitting far away and busy with something els .!!! My son here almost a month, teacher not nice at all . I will never put my son here anymore .
