Sub standard customer service. Management not owning up to its responsibilities. Treating us like we don't matter. Not recommending this branch to anyone.
December 2017
Great benefits and customer service. I have had the traditional fee problems that other big banks cough cough Bank of America and chase charge but Bmo reverses them instead of fighting with you. Diandra Perone was fantastic at helping me change my name while the personal bankers were busy! Thanks so much Diandra you rock!
September 2016
This bank does not know how to manage HSA accounts. They will set one up but have no clue in what the law says regarding the account after that. Do not ever call the customer service line, they are rude, will hang up on you, and take a minimum of 15 minutes to answer your call. I suggest banking some where else.
