Karsten's Ace Hardware is a local hardware store that consistently provides excellent customer service. Customers praise the knowledgeable and helpful staff, who are always willing to answer questions and provide guidance, even for those who are not the most experienced in DIY projects. The store has a great selection of products, from a bit of everything to high-end items like a smoker. When a customer had an issue with a product, the staff at Karsten's went above and beyond to resolve the problem, even sending a technician to fix the issue quickly. The store's commitment to customer satisfaction is evident in the positive experiences shared by customers, who appreciate the genuine, proactive, and solution-oriented approach of the staff. Overall, Karsten's Ace Hardware is a reliable and customer-friendly hardware store that stands by its sales and delivers expert assistance.
Very positive and knowledgeable staff! Great advice and willing to listen. ACE Hardware: The way I like to shop!
October 2025
Paula was very helpful, professional and knowledgeable. Very glad this is my local Ace where the Customer Service is excellent and available for assistance and guidance.
October 2025
Never had an issue when going to Ace. Im not the most handy man when it comes to DIY. But always appreciate the workers answering any questions and not making feel like a dumb ass.
