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October 2023 by Mario A. V.
Great customer service. Really fair on pricing. Fast and well done. I would come back in a heart beat
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October 2023 by Key Currie
Great mechanic Hector & my car was even done right! But when it comes to customer service ?.. all because of my first visit I stated I wanted the mechanic explain to me & not the front desk lady! Second visit today, I’m talking to another customer, the lady at the front desk rudely chime in & stated her opinion! I say I’m not talking to you, she insist on saying “I can say what I want” which is true but AGAIN! Nobody was talking to her .. I ask for manager she refuse to do so & then says “my dad is the owner”! How rude is that? And just cause your dad is the owner that means be rude? I goes inside yell “I need a manager” the Manager Manny approach the front & insist on telling me to get quiet when his daughter is still saying whatever she wants! You have an older man who works in the front & approach me with point his finger ! How rude, I pray this place learn better customer skills! If I’m paying I see no point of me saying I want the job to be explained by a mechanic! What’s so hard about that? When that’s what escalated all of this!
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October 2023 by Chris L
Will definitely use again fast and friendly service. Took my lifted ram in after installing aftermarket parts and got my alignment back to where it needs to be
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August 2023 by Michele Heffley
I have to say Zarate auto care is the best place to go and have your car worked on.Manny treats everyone great and will not try to get you to fix something that does not need to be fixed, and his prices are affordable
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May 2023 by Ashlyn Keeney
I found Manuel and this gem of a team in early 2020. My ‘06 Jeep was throwing some codes and I was needing to get an emission test done. Another “big box,” repair shop wanted to completely take apart my car and charge me a LOT of money. Serendipitously, my Lyft driver (leaving said big box car shop,) had some recent work done at Zarate and recommended them to me. I am FOREVER grateful!! Manny was able to find the root cause of the issue, without taking apart my car and at an unbelievably fair price. Ever since, I don’t trust anyone else with my vehicle. He is welcoming, honest, and gets the job done right the first time. Absolutely top tier!! Thank you Zarate Auto Care!!
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April 2023 by Perla Gutierrez
Super friendly, professional, honest and knowledgeable mechanic!! I took my car for a check engine light (VW which is not cheap to fix!) as it needed to have emissions done and I knew it would not pass because of the light. Manny was super nice & helpful and gave me a sense of trust and comfort that made me feel at ease knowing my car would be well taken care of. The price was most definitely reasonable and my car runs like new, not to mention it passed emissions! I will continue taking my cars from now on here and would definitely recommend him to others. :)
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March 2023 by Tina Chavez
I have been looking for a reliable and honest mechanic for so long. I have finally found one!! As a single mom money is tight. The price I paid was very reasonable. Manuel was great about explaining everything that was wrong with Lincoln MKX. He is very friendly and professional. Erin is very nice and professional as well.The office is very clean and comfortable, which is a huge deal for me! This tells me they care and want their customers to be comfortable while they wait. I would definitely recommend Zarate Auto Care to others!Services: Air & cabin filter replacement
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March 2023 by Brianda Aguilar
Definitely would recommend! They are kind and helpful. I started taking my car here after other mechanics and dealerships wouldn’t fix my car correctly and kept charging me to not fix the actual problem. Zarate always gets the job done correctly!
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March 2023 by Margo Amparan
I recently took my car to Zarate Auto Care due to my engine light turning on. Manny was quick and very professional. He and his team were quick and the customer service was great! The team at Zarate tried to troubleshoot the problem, however after after looking deeper into the problem they were able to determine I had a bigger issue with my power train. Manny took the time to call the dealership to obtain warranty and repair information to assist me with how to move forward with needed repairs. Very professional and integral service.Service: Auto engine diagnostic
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March 2023 by Meme Heard
Great mechanic shops are hard to come and Zarate's is one of the best in the city. The crew at Zarate's are responsive and they work hard to get your vehicle back on the road. You pay the price they quote you, never any surprises. If anything changes they are quick to tell and ask if you want to proceed before completing the work. Everyone there is pleasant, nice, helpful and very efficient in what they do. From the front desk to back of the shop. Zarate's Auto has been servicing my BMW for years and I am extremely happy with my service. HIGHLY RECOMMEND!!!Services: Air & cabin filter replacement
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March 2023 by Raquel Sandoval
I had a great experience at this auto shop! They went above and beyond to make sure my vehicle was functioning well. I previously was going to another auto place for many years and realized they were giving me bogus estimates for things not needed. I came here and they were nothing but honest and amazing work! I will now be bringing my vehicle here! They have won this customer for my car needs from now on! I recommend them 100%!!!
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March 2023 by Jessica Rivera
Great shop! Family oriented atmosphere, professional, courteous and great customer service. Also, great price! It’s hard to find a good honest mechanic and this is one of them! 10/10 would recommend.Services: Battery
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February 2023 by Magdalina
I honestly learned about this shop on Facebook. I was seeking a better option mechanic for my Audi and got lost in a rabbit hole looking for my dream truck, C10. So it was the type of vehicles Zarate Auto Care works on that really pulled me in! Ha! I know, I know, usually I’d assume German and American mechanics can not mix but I heard and saw a lot of great things about this shop so I decided to give it a chance. Basically I’d go back to my over priced German specialty mechanic if it didn’t work out…I was impressed by the hours they were open and even supported work on Saturdays. Initially I thought about starting with something small and testing them out but when my schedule opened up to do all the work I needed, I decided to give it a shot with everything and I AM SO GLAD I DID!! I went in for an oil change, brake replacement and replacement of motor mounts. Manuel didn’t hesitate whatsoever when I told him what I needed! He supported the work in the schedule that worked for me and still came in beyond reasonable with the final costs! The work he did improved my drive so much and I actually love driving my car even more because of the ride. ALSO, Manuel recognized some safety features that needed repair when he had my car (things my other mechanics never mentioned to me) and I appreciate him addressing those items too! You don’t miss out on the attention to detail with Manuel’s work and you’ll be glad you brought your vehicle here once you do! Thanks Zarate Auto Care!!Services: Electrical repair
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November 2022 by Willetta Heard
All around great service!!! Zarate Auto has been servicing my BMW 328i for about 4 year going on 5 years. Zarate and his team listens to your concerns/questions and answers with solutions as well as genuine care. Also, they take the time to talk to you to explain the mechanical issues and a breakdown the cost of repair. They take pride in what they do and it shows. Super nice and very helpful. HIGHLY RECOMMEND!!!Services: Steering & suspension repair
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October 2022 by Lucy Barraza
Most efficient and professional services I have received. Highly recommend! 10/10Service: Oil change
