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January 2024 by Jackie Pantoja
Audra was extremely helpful and very friendly! She helped me find the correct size, even if it meant removing something off of the mannequin.
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January 2024 by Camelia Gocan
This store employees are very rude. I went in at 2:30 pm on 1/3/24 and asked an employee for the price on an item , she told me it’s on the tag and 50 percent off that . The item had no price on it. I ask her the second time and she told me the same and she added that I should get out because I was having a cart from JC penny . I asked for the manager to come out and talk to me. I asked for the store policies and she refused to provide. I told her how arrogant her employee was to me. I had the cart for a reason to Cary my shopping stuff because my back pain . Anyways I told her I will call the CEO at Corporate office. This is illegal to refuse to present the store policies when customers ask for it . There is no such signage in the store to not bring carts inn . No restrictions are displayed nor policies. Shame on this store and its management. That’s a bad treatment and we can take measures against you, and your misstreatment towards the customers.At 4 pm I went back to the store to ask again for the store policies and where are they displayed. To this time I talk to an employee that was very nice (Linda or Lisa ) and she show me where the customer policies are being displayed. I ask her if there are any other additional policies displayed, and she said no. Those are the only ones. None of them show that customers should not enter with carts or other assisted devices . I will hand this misstreatment to my Attorney. You ladies /employees need a good lesson and also the Corporate office that should display the restrictions in the store in a visible place place for everyone to read.
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January 2024 by Diana M
This review is specific to the long haired girl working the fitting rooms… she is AMAZING. I watched her throughly cleaning each room before every use. She was also very helpful in getting sized. The fitting room looked so clean I needed to give her props ??
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December 2023 by Sylwester Dabrowski
Worst customer service. My wife and MIL waited in line for 30-35 minutes to pay. Two cashiers were there when they got in line and as soon as the line grew longer, one of the cashiers up and left as the other one was struggling with a difficult customer. Unbelievable. Then when asked about a specific sale, the cashier gave the wrong info and the store lost out in over $300 in their two purchases. Incredible. Worst VS any of us ever experienced.
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November 2023 by llBaddiell Barcode Nikki
With the great underwear deal they have going on is awesome 10 panties for super cheap it's awesome
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October 2023 by Chris B
Staff was rude and not too helpful. Seemed overworked and its an inconvenience when asking a question.
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September 2023 by Akilah Schneiderwind
It was time to upgrade and get new sizes of my favorite intimates. The store was stocked with a good amount of bras my size which I could never find in most retail stores. I was helped by 2 women. Maria was the MOST helpful. She gave advice and many styles to try plus she educated me on how to find, adjust and fit the right size for me. In my 51 years I was blindly searching and now after today I know what works!
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September 2023 by Desiree Lillie
I had to get new items today and I normally bring someone with me to make sure they fit but I was unable to. Maria helped me find everything that I needed. She spent awhile assisting me and I truly appreciate the assistance.
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July 2023 by Luxurynewyorker
I went to get my free panty and was told the one I picked was $16.00 crazy ?????
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June 2023 by pfranco1101
This place is either understaffed or the people that work there aren't being attentive to the needs of the customer. Long waits. Messy shelves. Things placed where there aren't suppose to be. They had one person working the register and the line was growing. Finally someone came over to help her. This place has gone downhill. It used to be pleasant shopping here but now it's just a nightmare trying to check out.
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June 2023 by Natasha A.
Cruz was friendly, patient, knowledgeable, and kind. She made my experience great. I came in for a return and noticed they were having their big semi-annual sale. I asked for the return to be applied to the sale items I wanted. Then, as I was leaving, realized nearly all of the store was on sale not just the section I had looked at, so I wanted to do a partial return to buy the higher end items. Cruz helped me with both transactions and was so nice about it too! Major kudos.On two other occasions Ayeeda helped me and was very friendly and kind!
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May 2023 by Sindy E.
Cute clothes, organized store. Customer service is ok too, and there is always sales going on. I don't like the Pink sprays but the VS area sents are a little better. Though I don't get perfumes here.
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March 2023 by Ricki Evans
In the past four years one of my favorite things about Pink is their outstanding customer service. They always have someone greeting you at the door and workers throughout the whole store to help you if needed. Sadly, I was very disappointed by this trip. I have never had such terrible customer service at a Pink store before. I went in on the 25th for my 17th birthday with my sister and mom. We were in there for about 45 minutes and not a single worker said anything to any of us. They were walking around the store talking to each other but didn't offer help or even a simple hello.
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February 2023 by Faith Mora
I had went earlier today for a bra and underwear set, 1st they forgot to put my underwear in the bag. I found out when I had gone home. I don't live close and it was my 1st time in there. I had called the store and they said to just bring my receipt so they can replace it. I had to drive more than 30 min to get back to the mall. When I finally got there this one lady was nice and said to grab the one it was without charge since they put it back. When I went back to check out a different lady was there and charged me even though I had explained my situation.. 1st and last time I will ever go there.since coustumer service was so bad.
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January 2023 by Juanita Vela
Very lovely costumer service is great
