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March 2024 by Kenny Powers
I mailed my letters certified ( with a tracking number ) at another UPS location and I just tried to do it here and the lady talked to me like I was stupid reading my letters address (P o s t o f f I c e) like I was dumb.Then she said she couldn't do it because they didn't have green slips.She should've just said that in the first place instead of talking to me like I was stupid and didn't know what I was doing.
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March 2024 by Christina Wechsler
The Hispanic lady in the older white lady or extremely rude no customer service the older ladies Sandra a screamed at me and said I was a pain in the butt and was throwing my stuff around extremely rude poor poor customer service I will not be returning back to that store very rude and make me feel very uncomfortable
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March 2024 by Alisha Meade
If I could give a negative 5 star I would.Two ladies working there are extremely incompetent, with zero customer service skills or even enough knowledge to handle their actual jobs as they both claim to be the manager or owner depending on who calls. They refuse to give you a way to speak with an actual owner or management as they hang up on you when called out. Worst experience with a business ever!!! Both these woman shouldn’t be at this business I’m surprised it’s even open how it’s being ran. WHOEVER the owner actually is should know his employees are garbage. Do not spend your money here your package will be set aside even if you pay EXTA for over night. Go down the street to a different place.
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March 2024 by Tania I
I don't know why I was so nervous about going in today. I don't like returning items but when you have to, you have to. And it was easy peasy! All thanks to Miss Sandy the Boss Lady.I'll definitely be coming back to this store.
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March 2024 by Amanda Scroggins
Great customer service, notary service. Very helpful!!! ?
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March 2024 by Antonio Santos
Copies
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February 2024 by Hiba Tawfig
I had come in to the store to print off 3 pages from an email and I was informed by Patty that it is 250 pages. I said I only needed the 3 and she kept on printing all 250. Patty waited some time to fill up the printer with paper and I was trying to be nice and say that I only needed my 3 pages but she still decided to charge me for all 250 (which the pages were completely blank) , I said again I didn’t need all the rest and so she snatched ALL the papers from my hands (including the 3 I needed) and threw the pages to the side in the trash. Then told me to “go somewhere else to print it”. Patty’s attitude was nasty and I don’t know why people like this have a customer service job. Really disappointed and will not be back to this store.
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February 2024 by OBED
Great service
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February 2024 by Mel Mar
So expensive for everythingThis location charges for everything at ridiculous costs.Save money go to the dollar store and get yourself a package and tape.Also, the older ladies ( I’ve been in here multiple times ) are super rude.The young guy has been kind so far.
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February 2024 by Phoenix boy
80 yr old lady that works here is super rude please don’t bring your business at this location
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February 2024 by K.T.
Declined to certify mail 1.29.24
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January 2024 by Marvn Villatoro
Horrible customer service ?
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January 2024 by Evonne Najera Yanez (Kiki)
The workers are so rude, they make you feel so uncomfortable, I was being polite the whole time, smiling and all. I had a few questions for the girl to answer and she was just so rude. If you don’t like helping or talking to people please don’t work in this type of business. Why treat people like that when they don’t come at you in that same negative way. Switch the energy.
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January 2024 by G Q
There is handicapped parking at this location but only one space. It works out fine because there are more spaces always available closer to the front door.It’s the front door that’s the problem. I don’t see how customers using a wheelchair can carry their packages AND open the door. I don’t use a wheelchair and I can barely open the door when I’m carrying packages into the store. something needs to be done to get the front door to open easily for all customers
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December 2023 by Lanice Pepper
Transaction is for returns are easy and the assistance is great if you need help.
