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January 2024 by Marjorie Burren
Enrique was both pleasant and competent. The whole process went smoothly. Highly recommend this location.
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January 2024 by Maria Teresa Lopez
Good serviceand employees. Very clean rentals and understanding personal.
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December 2023 by Teresa Lopez
Good serviceand employees. Very clean rentals and understanding personal.
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November 2023 by Kim B
Uhaul called on Sunday to confirm our reservation and gave us this address as the nearest location that will have our truck. Monday morning, our reserved date, we drove 20 mins to this location. We could see the 26’ truck in the parking lot. Upon arrival there was another customer at the desk and he said “oh yes I just booked it in case that guy (my husband) is booking a 26 foot”My husband was helped next and the employee told him that the truck is for someone else. My husband said we booked the truck 3 days ago. Then the employee says the that truck belongs to the store and isn’t for out of state. As he hands the keys to the first customer. The uhaul system would prioritize our booking as we had it first. Now we have to drive another 35 mins to Mesa to pick it up from another location.
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November 2023 by lori marsik
The guy that collected our keys outside was a funny dude. Made us laugh. Appreciate that bc really, no one does that anymore!!
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November 2023 by Zaddy Workman
The guys were great and very helpful, friendly, and kind.
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September 2023 by L K
I didn’t realize until about half way through my move that there was a giant butcher knife wedged between the seat and the seat adjustment handle. I had to wait at the location I was at until the police came since I’m not touching someone’s knife and it’s illegal to drive around with that large of a blade with you. Thank God I wasn’t pulled over I would have been responsible for someone’s stupidity and uhauls lack of inspecting their vehicles before renting it out to the next patron.
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September 2023 by Boo Pug Jr 3
Lots of miscommunication lead to my arrest and now facing absurd charges. U-haul lied to the police stating I didn't have an agreement to bring vehicle in the following Wednesday at 2 PM with my payment causing a mother of 4 with no previous felonies to be put in jail. Nobody trying to steal from U-haul. Van was not cleaned before given to me and rubber mat cover in back was torn up.
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September 2023 by Trent Odish
Fantastic customer service. I wish I would have asked the lady’s name who helped me but she was so helpful and took the time over the phone to reschedule my reservation and went above and beyond to help and make things easy for me. Thank you so much
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March 2023 by Aleah Savanah Archer
Pleasant place to rent from and helpful people. Thank you to Jerry for helping me with my rental and also finding my car charger I left in the uhaul. He was very nice. :)
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January 2023 by David Lee
Great truck rental location. Friendly, courteous and helpful staff. Any issues are quickly resolved. Multiple and continuing rentals from this location. Reserve as early as possible to ensure your desired truck or van size is available. Value add services like movers, storage and supplies. One stop shop. Highly recommend.
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December 2022 by Tammy Simmermon
This is an update to my previous review. My storage on 51st Notthern was robbed. The office is on 51st Glendale. I finally met with the supervisor and got to see my unit that had been robbed. This all happened. I could not make this up. I found out that they in fact did NOT call the police or file any robbery report. I called the police and they asked for the security footage. That is a reasonable request. However, I was told there was none because there was no camera on my unit. So they advised 24 monitoring and security- just not for my unit. The police told me they usually have good luck catching the crooks and returning property when they get to take fingerprints. No luck there either because Uhaul changed the locks and cleaned up and never even notified the police. I asked for the security footage off the other cameras and strange enough they didn’t want to hand it over. They said it would not help me. I think they should leave that up to the professionals. The insurance they make you take for $7/month pays you $100 if anything happens if you’re robbed they pay $50. This entire experience has been eye opening. I want people to know about Uhaul. I lost everything. Either they did it or they knew something. They could have cared less and did nothing to help me. Do not do business with Uhaul
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August 2022 by gthatis22
Had a professional experience fast and friendly... my advice would be to always look in the truck before loading your belongings in.
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February 2022 by Katrina Aquino
Nice employees but poorly managed. I had an appointment scheduled to get a trailer hitch installed, I showed up for my appointment time and then was told that the hitch hadn’t even been delivered yet. No one called to inform me of this so I wasted my time coming in on my day off. The employee then let me know that the same person running the desk would have to take breaks throughout the day to install the hitch while running the desk. Definitely lost confidence that they’d do a good job so I cancelled. Will not go to this location again.
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February 2022 by Gregory Ochoa
Adam helped us fill 2-100# propane tanks. He was informative and assisted with helping us strap it down on our trucks. He even educated us on the fact that propane is odorless and what we smell is actually the chemical that is put in it. Thanks, Adam!
