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February 2024 by Leanna H.
They are always polite and im in and out in a flash! Clean store and nice employees! A LITTLE PRICEY THOUGH..
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January 2024 by gladis AUTO BODY
Really bad customer service, people from desktop don't want to help customers, they just talking each other and I ask for what I want, and they said I have 1 month to pick up my prepay order or they shredded its only 10 days before and I have my receipt proof of my payment and they can't do nothing.
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January 2024 by Adrian S.
Clean environment, great employees and great variety! Staples Glendale has had a bad reputation but go look for yourselves the new remodeled interior and variety this store now has!
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January 2024 by Diana Ochoa Romero
My partner and I go there, we are satisfied with the good service they provide, fast and efficient, thank you.
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January 2024 by Arreglados towing
this place scammed us for some black and white paper copies. Instead of taking out the receipts amount, they charged my card 3x the amount. I went back in to speak to someone regarding the issue, the name of this person is Bobby I believe, they are a manager. I'm unsure if that was their name, but they were no help and I was not the only one that this happened to. Be aware that this place is just a scam and they will take your money for no reason.I do not recommend this place for any of your needs, go somewhere else.
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January 2024 by Sweetpadre
Stupid "supervisor" will not let me bring in my FOLDING bike and will not be responsible if someone stole it from behind the counter where she asked me to leave it.
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January 2024 by Bonnie B
I love Staples, especially the one on W. Camelback! The folks who work there are very helpful and pleasant!!
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January 2024 by Tokewa Sproulls
Waited 20mins in line because a customer decided she wanted to view ALL her items before returning them to Amazon.
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January 2024 by angela diaz (southwest arizona)
Had a quick need of items grab and go also has Amazon returns center
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December 2023 by Brenda Jordan
I always find what I need easily. Sometimes the quantities are larger than I want but still worth buying.
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December 2023 by Edgar Balbuena
Worst experience at Staples, I made a print order for business cards online, I received the confirmation that the pick up was for Dec 2, and everything was fine, or so I thought. When my sister-in-law got to the store to pick up my order, the print department told her they never got her order. I've worked for staples before as an assistant manager and gmd (general manager in development), and you do everything to help take care of the customer. That didn't happen. Instead, they told my sister-in-law that there was absolutely no way they could help her, made it seem like she was to blame for their system not getting her order correctly. I later called and spoke to Bobby, who claimed was the assistant manager, and he tried saying that it was because their whole system was down, which isn't what they told my sister-in-law. The whole sad part of this is that my in-laws usually use OfficeMax, but I'm the one that recommended Staples.
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November 2023 by Alma Rodriguez Estrada
Worst customer service. We were trying to print something from the email and most printers didn’t work. CSR’S never offered to help . At last a manager said that they had to reboot the printers for us to come back in 20 minutes.
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November 2023 by D D
Went to print self serve copies, didn't realize it now requires a bank card.Lady working the printing and shipping counter was able to print them for me and let me pay cash at register.While waiting for copies, I was very impressed at how knowledgeable she was in every aspect of her printing department.I watched and listened and thought, she is great at her job, calm, pleasant, knowledgeable and friendly and efficient.Thank you!
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November 2023 by Ryan Dickerman
Manager and associates at this location are phenomenal. I would drive out of my way to come to this Staples. I was surprised to see that they now sell PlayStation, switch, and Xbox. They have games, consoles, accessories, the whole nine. But seriously consider coming to this location just for the customer service. They go above and beyond. I had to make a return that I wasn't too sure about but they still took care of me and trusted me and that means a lot. Bring your original payment method to make it easier for the return.
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October 2023 by Nin Tivar
I just bought papermate ink joy ballpoint pen with price tag of $6.99 and sharpie permanent marker price tag of $6.49. Lady in the counter charge me for the papermate $9.99. I questioned and she asked one of the salesman. I was right. She wouldn't accept my $20.00 bill 'though because there was a tape on it. So I gave her another bill.