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November 2023 by Cosmina D.
The best and cleanest place I have used for my sons afjrotc uniform which has to be dry cleaned every two weeks! Love this place!
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September 2023 by Kenn T.
I have always had wonderful customer service here and have been coming here for more than a decade. The proprietor knows me by sight and is always pleasant and happy. The cleaning is high quality, I have always been treated well, and I find it to be a good value. I'm sorry others have had sub-par experiences, but I never have.
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May 2023 by Amber Hoganson
They are great! They are so fast and very friendly! Great job!!
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May 2022 by Mike
Haven't needed a dry cleaner in years. Needed new pants hemmed in less than one week. They were hemmed and dry cleaned along with a sport coat in 5 days. Found my new cleaner! Thank you for the quick turn around.
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November 2021 by Lesley Fitzpatrick
I don't use dry cleaners often, but this is my go-to when I do. They do a great job and are courteous and professional. My mother ran a dry cleaners and I know what to look for
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October 2021 by Craig Coonrad
Fantastic service and cleaners!
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October 2021 by Daniela F.
Just like the rest of the comments , I am agreeing with them when it comes to the customer service. The lady just raised her tone at me after I went back in and showed her stains that were still on my husband's shirt. That was the second time I brought it back because the shirt still had deodorant steins. She started yelling at me and I said give me the shirt I'll take my service elsewhere. Do not recommend going here unless you just want mediocre service and attitude from the lady. Would give 0 star if I could.
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June 2021 by Heather Pine
I have used this cleaners from Mr. and Mrs. Choi for over 20 years now. They have cleaned and pressed my husband's silk/linen shirts, my work pants and blouses, and mended my jeans for all these years. Mrs. Choi might be a little fierce, but she is a big sweetheart once you get to know her. Mr. and Mrs. Choi are the most hard-working couple I have witnessed all these years. We have retired now, but we still come here weekly to get our cleaning done.Service: Alterations
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June 2021 by Korry Hooks
They are close to home and have not failed me. They are great at what they do!
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November 2020 by Reeves D.
Horrible horrible customer service. To top it off they did a bad cleaning my blouse! Overpriced for doing a terrible job and to top it off no customer service! Never going back.
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October 2020 by Shazzie R.
Horribly customer service. Damn Asia girl is rude so I got rude back and set her in her place! I dont know who the hell she think she is but you don't get rude w me or I'll bite back!!! Don't be rude! Asians are known to HAVE NO CUSTOMER SERVICE but don't be a puppet like you are and play into it! PLUS THESE IDIOTS ONLY DO HALF DAYS!!! Do NOT GO HERE. Run!!!!
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June 2020 by martha de campos
This was my first time here and it will be my last! Mrs. Choi was extremely rude and a unpleasant woman! She has absolutely no customer service, very negative vibe. The phone rang while over charging me, she screamed at the customer on the line and hung up, whoever was on the other line immediately called her back and chewed her out! Her English is horrible and when I politely asked her to repeat what she said, she got even more angry! Stay away from this dragon lady and bad customer service!!
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January 2020 by Renee H.
I would give this place a 0 star or half star if I could. Please trust me when I say this, I have a very hard time writing negative reviews. In fact I just don't do it because I don't want to hurt businesses from my own personal lousy experience. And I truly believe if you can't say anything nice, don't say anything at all. So here we go- I have been going to this place regularly for the last few years, minimal issues. They are quick, decent priced, nice. A couple weeks ago I took my $148 cashmere sweater here for about the 20th time since I got it a few years ago. Never had a problem til the last. This time they did something different to it and it SHRUNK. I was mortified. I pulled up the item and cost online to show the owner and discuss how to mitigate this catastrophe. He insisted that he take it back to try to "fix" it. I've never heard of unshrinking a shrunken shirt. Nevertheless I thought it wouldn't hurt to appease him and we will address how to mitigate the problem when he sees that you can't fix it. I went back today to discuss mitigating the damage and the owner claimed it was (magically) fixed. It absolutely was not. I gave him plenty of chances, very politely, to fix the wrong that occurred under his watch and by his people. He took ZERO responsibility for any of it and had no interest in making any of this situation better. Go here to get things cleaned if you are ok with them being destroyed ON YOUR DOLLAR.
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October 2019 by Carrieonn
Nice family owned store. Reasonable prices and close location to home. Pinnacle Cleaners is closed on Sundays.
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October 2019 by Jeffrey Hurst
My experience here has been great! Fair price, fast service, professional care! Thank you Pinnacle Dry Cleansers. B-)
