The O'Reilly Auto Parts store on West Bell Road in Glendale is noted for its consistently helpful and knowledgeable staff. Reviews describe the employees as providing great service, being extremely helpful, and offering amazing customer service. Staff members are highlighted for their positive attitude, taking time to ensure customers have exactly what is needed for a successful vehicle repair. They are recognized for being very helpful, friendly, and honest, with service compared to getting help from a family member rather than a business. The store itself is described as nice and clean. Beyond parts sales, the team provides significant assistance, such as checking engine light codes in the parking lot without requiring a purchase, offering detailed repair information, and using product knowledge to save customers money. These actions provide peace of mind and make a huge difference. The location also offers standard store services including free battery testing, wiper blade installation, and a free Loaner Tool program.
Always have the items I need. Even if they don't have ithe item, it will arrive the next day.
February 2025
My name is Trevor from Desert Breeze Auto & Marine. Evan is the best employee at an O'Reilly Auto Parts location. I travel and use them all. He deserves his own store and a management position. He would be a great asset to corporate, although we'd miss him. This guy deserves a six-figure income.
January 2025
I live near by, come in often and the service is always great but Cathy is on another level. She by far has some of the best customer service of anywhere I’ve even been. Simply put she is amazing! Thank you for always being so helpful.
