“This is the 1st time I came to the store, however, I find this UPS location has a great welcoming atmosphere. The minute I walked into the store, I can see that the friendly staff was serving a customer, and she take a few seconds to address me and have me wait for a little while she is serving the customer. Her warm and smiling face makes me feel welcome. Even though I was just there to drop off my Amazon return package, she still handled my package with care and asked all my questions. Even the store manager was very nice and friendly as well. I use to go to the UPS near Fry’s at Loop 101 and 59th Ave close to my house, but the staffs at loop 101 & 59th are terrible. After my last visit (July 30) at 79th & Bell (next to Einstein Bagel), I’ll only go to the 79th & Bell location for package shipping. This is a great UPS store.”
“Wonderful family business. Kind, knowledgeable, affordable, honest, great communicators and professional. It's wonderful to support our local small businesses that offer big business services in much less time and cost. I've used them occasionally for years, and I always feel welcomed and never disappointed.”
“Merci is amazing and is always so sweet and helpful! She does such a great job every time I come in to ship my packages! She’s always so patient and kind with everyone who comes in. Highly recommend supporting such a wonderful small business, you definitely don’t get this kind of service at big chain shipping places.”
“I've both sold and bought from iSold It On eBay. Buying from them couldn't be easier. They constantly update inventory on their eBay page. Once you buy it, you can choose to pick up locally and skip shipping fees.For selling, they are very transparent with what will and won't sell. Yes, it does take some time to be paid, but they provide ways to track the process all the way to tracking your check once it's mailed to you.I will continue to buy from them and also sell items with them that I'd rather not list myself. They do all the work of photography, pricing and listing the item. I can then sit back and watch the listing until it sells.”
“Friendly staff, always the best shopping option. Never had an issues. Solid place to rent a mailing box or buy postage. They are very good at packing boxes and don’t have gouge you on shipping supplies like every since UPS store does.”
“This place as far as storage units go is top notch. Jessie the manager there was the most helpful and friendly. If you've ear by this is the place to store your belongings.”
“Hey all you Realtors out there! If you are in need of any print work beit Buyer/Seller guides, business cards, QR code stickers or magnets, open house flyers/postcards, large open house flags, tshirts, etc. the UPS store #5320 in Glendale did an amazing job for me. They can even do all your design branding for you if need be. They were truly amazing to work with!”
“Love this place!! They are busy during the opening hours and closing hours. They do Amazon returns so that’s a plus! And if you don’t want to wait in line there is a kiosk for Amazon returns! Love that!”
9AM - 4PM
3820 W Happy Valley Rd Ste 141, Glendale“Needed some information on some services that UPS provides and the young associate behind the counter was very nice, but didn’t seem too knowledgeable regarding my inquiry. He did ask the manager about it and she was able to help both of us. Unfortunately, the cost of doing business has gone up quite a bit, otherwise this would have been 5 stars. All things considered, it was still a very pleasant experience.”
“I was in a big hurry and very stressed out and manny showed me excellent customer service and made my day a lot better. A little bit of kindness goes a long way and if every company had employees like Manny. The amount of success they would have would be incredible”
“I use this UPS store quite frequently for shipping. The staff is always very friendly and goes above and beyond whatever I need. Although they can get very busy at times, the service is always friendly and upbeat.”
“Elias and Anita truly deserve recognition for their outstanding contributions. Their dedication and positive demeanor are a testament to their professionalism and commitment to excellent customer service.”
“I’ve been at this location several times with somewhat complicated transactions and each time the employees have gone above and beyond to help me and find solutions, and just in general provide amazing customer service. I have actually driven out of my way to come to this location because that’s how good they are.”
“The owners are fantastic: pleasant and professional and go the extra mile. Their store provides all levels of mailing and shipping services and materials. Well located for easy access and parking, too. Highly recommended.”