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February 2024 by Hannah Ashe
Had a dress altered here - super quick, friendly service!
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October 2023 by Ricardo Lacey
Professional, prompt service! I had a football jersey hemmed. It was done quickly & perfectly for a very fair price.
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June 2023 by LynnMarie Hadaway
I wish I could give the ladies more than 5 stars. I purchased a new dress blue jacket for my husband's funeral and needed the stripes sewn on and the new shirts cleaned and pressed. I needed it in 3 days. They pulled off a miracle and got the strips sewn on within minutes so the jacket could be taken to get cleaned. The nice blonde lady whom I didn't get her name waited until the stripes were sewn on so it could be taken in that days outgoing to be back in time.To my surprise it was done by the very next day. They don't know how much this touched me as nothing had gone right up until this day. Them taking just a little extra time and care made all the difference in my life at a very difficult time. I had tears but this time they were happy tears because someone cared enough to show me kindness, understanding and compassion. They made a very stressful and difficult time a lot more manageable. The lady who had sewn on the stripes, the lady behind the counter and the nice blonde lady with the pretty curls who helped me I wish there was more I could do for you. I hope you enjoy the flowers it was just a small token of my appreciation for all you had done for me. I'm sure my husband is smiling down from heaven and is also truly grateful someone showed me understanding and was willing to help me to make him look sharp as he always was in his uniform. Again, I can't thank you all enough and there aren't enough words to really describe how grateful and blessed I truly feel. Thank you. I will always pay it forward as I've done many times and it finally made its way back around to me by God putting this group of 3 women in my life this day. Things happen for a reason and God knew I was struggling with all that had gone wrong. I truly felt they cared and did everything so right. There was a military female trying on fatigues and I made her smile and laugh with a story I told about my last name and my husband. I hope that made her day because everyone there made mine.
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June 2023 by Jay Bodam
They have helped me a couple of times with cleaning needs.Always came back fresh and clean...and quickly!Kudos ? ?
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April 2023 by Wayne G.
This is a well managed store and the employees are very helpful, some outstandingly helpful. The store is very organized with things in their place. The only things missing are price tags on some shelves and items.
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March 2023 by Matthew Lang
Changed out my ranks for new ones. Price was better than Ft. Hood. Only took a couple days for them to complete the alterations for 6 uniforms/covers. Special note - I was running a bit late to pick up the order on a Friday afternoon. I called ahead to communicate this and they were nice enough to wait a few extra minutes past closing for me. Couldn't be happier. Now if only I lived closer to the base lol.
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March 2023 by Giavanna Pardo (Gia)
I was a little skeptical at first after reading the reviews, but I didn’t want to trust that “Maybe” another alterations shop in the Phoenix Metro area would sew my uniform tapes and badges correctly (Army).But oh man was the service amazing!!!! I dropped 3 tops, and 2 patrol caps off on 923/2022 at 1338 (1:38pm) and received a message my items were ready by 1500/3pm!!!!!! Less than a 2 hour turn around!!! The lady was nice, and my uniforms look great.I live in Scottsdale, but the drive was well worth getting my uniforms altered. I highly recommend!!Services: Alterations
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March 2023 by Chelsea Villamor
i was skeptical at first to see such a low rating on google, but after coming in i have no idea why. they’re very sweet and accommodating people. i had last minute arrangements to go to the af ball and had to get my formal uniform ready. they got me in quickly and efficiently and made everything easy. they also have really good pricing. my uniform came out perfect. thank you!!Services: Formal wear tailoring
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March 2023 by Nikki Simoncavage
Horrible customer service. If you can’t fulfill a guaranteed ready by time, then don’t say you can. We understand things come up but when you knew it was time specific and that the military member had to leave town you should have said you couldn’t do it in that time frame. Now because of your mistake I have to drive 5 flu positive, very sick kids three hours one way to bring my husband the uniform he needs. There is no excuse for this. We could have gone elsewhere but you said it would for sure be ready. To then top it off, you then told my husband like he should know that pick ups for dry cleaning are only Monday, Wednesday and Fridays. No one EVER mentioned that especially since his receipt says guaranteed by Thursday. Hopefully my 1 year old with a 103 fever does ok driving there. Oh and no, we couldn’t get it there more than a week sooner because he just got home from being deployed and found out they needed blues for the UTA that was shortly after him getting home. Very disappointed.Service: Alterations
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March 2022 by Bryan SR
How made double crease on khaki top.
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March 2022 by Yani
Never had issues been coming for years for my alterations.Service: Alterations
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March 2022 by Nate Satterlee
Dropped off a uniform for a funeral I was attending. I was quoted a week and my ticket had the date stated that it would be ready for pickup a week from the day of drop off. I’ve now been told that my uniform will be ready the week after the funeral and there’s no way I can retrieve it and try and get it into a more reputable place for even a chance of being able to wear it.Extremely rude and unprofessionalWill never consider coming back and will actively tell people to avoid coming here if they care about what they drop off and having it returned to them in time.Service: Alterations
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March 2021 by Amelia Savoy
We were leaving on vacation and my granddaughter broke her zipper in her jeans and they had it ready in 24hrs.
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March 2021 by herminio meneses
Will never come back to this place again. I gave the lady my receipt and she makes me look for my jacket on my own. I didn't find it and she said it wasn't ready and to come back in three hours. I said that's too long. She then said two hours and I said that's still too long and then she said 20 mins. Don't waste your time and money here
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March 2018 by Rachel Lyons
If I could give a zero, I would. Brought a new uniform to get nametapes, rank, and AFSC badges sewn on as well as elastic added to pants hem. Returned one week later to pick up uniform, and the Air Force nametape was doubled with one US AIR FORCE sewn directly above the first and the AFSC badges shifted up as well. Theresita said they would have to repair it and it would take longer, which I declined as I will go off base and get it addressed before leaving. I asked for a refund which she refused to give, and after I asked for her manager and speaking on the phone she also refused but offered me $20 (total bill already paid was $45). I declined and told her I wanted a full refund as I now had to pay a rush fee off base, which she “guaranteed she would cover” and I requested how she would verify that. She told me she needed to know exactly what was being sewn and “don’t count what’s being removed as that doesn’t matter to her.” When I told her I needed a full refund (for the sixth time) and if she needed to come down to give it I needed to pick my child up from the CDC by 530, she interrupted and told she would come down and fix it because she wasn’t refunding my money. I then had to wait another hour for the repair versus her refunding my money as requested and I had already paid a week prior so I literally couldn’t walk out. Yes my uniforms were repaired but the fight to get that and the time wasted means I will never be back.Additionally, the Airman in front of me was having to search through the uniforms because they had lost his shirt and kept telling him it was “somewhere here” while she went on and helped other customers (effectively making him search for his own uniforms).Truly, the WORST customer service I’ve had in years.