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July 2024 by armando ceniceros
Julie is always so helpful and very responsive. Highly recommended!
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July 2024 by Arizona Dave
Not a convenient location for an insurance agency. Parking is not near. Office on 2nd floor. Part of the Westgate cluster. Took me 20 minutes to find the agency based on where I came into the complex.
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June 2024 by nebur zenun
I would give 0 stars if I could. Ken grossman is the worst, never answers my calls or messages never returns my calls or messages. Been a customer for years. By state farm.
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December 2023 by cody newman
Need my coverage. You already charged me and took my 65 dollars and now you ask for more documents, need my vehicle listed on the safe drive app please....
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October 2023 by Jorge Estrada
Good company
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October 2023 by Jean Olsen
When I called for a second claim on a windshield repair less than a week after the first, Julie was so accommodating. I'd thought I would have to pay because of the closeness of the claims. Due to the nature of the damage I thought possibly it was due to the initial repair installation. Julie straight-away called the repair company to verify work completed and arranged for a replacement. I ended up going with the same repair company as they were also so accommodating. Thanks for making this less of a hassle.
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May 2023 by Andrew Bailey
I’ve been with State Farm for many years now. I have always had very good experiences. Adam has been my own, as well as my parents’ agent, for many years; he’s always been especially attentive and helpful all steps of the way! Great customer service.
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December 2022 by tony beckham
Worst insurance don’t even think to have State Farm I have water leak that damaged my kitchen cabinets and wall they not cover that which all other insurance cover that if they don’t cover water damage then why we paying for insuranceYou better read the policy that they sent to me down belowWe will not pay for, under any part of this policy, any loss that would not have occurred in the absence of one or more of the following excluded events. We will not pay for such loss regardless of: (a) the cause of the excluded event; or (b) other causes of the loss; or (c) whether other causes acted concurrently or in any sequence with the excluded event to produce the loss; or (d) whether the event occurs abruptly or gradually, involves isolated or widespread damage, occurs on or off the residence premises, arises from any natural or external forces, or occurs as a result of any combination of these:c. Water, meaning:(8) water or sewage below the surface of the ground, including water or sewage that exerts pressure on, or seeps or leaks through a building structure, sidewalk, driveway, swimming pool, or other structure; or(9) material carried or otherwise moved by any of the water or sewage, as described in items c. (1) through c.(8) above.However, we will pay for any accidental direct physical loss by fire, explosion, or theft resulting from water, provided the resulting loss is itself a loss insured.SECTION I - CONDITIONS6. Suit Against Us. No action will be brought against us unless there has been full compliance with all of the policy provisions. Any action by any party must be started within one year after the date of loss or damage. However, if the cause of loss or damage is burglary, theft, larceny, robbery, forgery, fraud, vandalism, malicious mischief, confiscation, wrongful conversion, disposal or concealment, the action must be started within two years from the time the cause of action accrues.This Company does not intend, by this letter, to waive any policy defenses in addition to those stated above, and reserves its right to assert such additional policy defenses at any time.If you have any additional information regarding your claim which has not been previously considered, or if you desire any additional explanation regarding this matter, please contact me at (844) 458-4300 Ext. 3099946661.This denial involves the coverages of this policy only. If you have any additional information you would like us to consider, please forward it to us immediately.
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September 2022 by kim Thorson
Nice staff
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September 2022 by Andrew Wilkie
It's insurance. The lady was nice and respectful.
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August 2022 by Mike Patsy
What’s funny is, all these reviews about how great Ken is yet we can never reach him. The girls in the office are terrible. The only one that gets anything done is Adam. We have been SF customers for over 20 years. Our agent prior was excellent. Now, not so much. It’s really disheartening to see all of these positive reviews. Either I expect more for what we pay SF or some of these reviews are bought. You decide. My two cents, Ken’s group could careless about customer service and care more about the money we sink into his pocket. Sorry I’m not sorry.
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July 2022 by Michael Donaldson
Mary was awesome and never pushed more than exactly what I wanted. She took the time to explain everything. I never felt rushed to make a decision. On top of all that, she was super nice as well.
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July 2022 by Richard Garibay
My agent showed genuine concern with me being covered,within my budget and matched with the maximum coverage I could get. Even If that meant going with a different carrier. The following day I signed with state farm because of my agent . Thank you .
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July 2022 by Sharon Sperry
Mary Y. Helped me a great deal, I had questions and she answered them. It was a pleasure working with this company.
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May 2022 by Peter Francis
I've known Ken for years and not only is he hilarious, he is also a great friend and an awesome businessman. He worked with me to help me understand what insurance I needed and the value behind the cost. He has helped me save money where he could and get me the coverage I needed. Because of him State farm now has my car rental and life insurance and I don't plan on going anywhere else.
