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December 2023 by Stephanie Klem
Had homeowners and car insurance through Joe for years. My son has a less than stellar driving record. He doesn’t drive my car and has his own policy through another company. Joe upped my rate 200% and refused to take my son off my policy. Wouldn’t work with me, and told me good luck, no one else would insure me. Found cheaper rates with better coverage elsewhere. His secretary is Amanda is great. He, however, was very difficult to deal with. I wouldnt recommend him to anyone, ever. Find yourself a better agent, because it’s not him.
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December 2023 by Doug Donaldson
Would not recommend Joe to anyone. State Farm is a great company but do yourself a favor and find a quality agent that cares about their policyholders. There are thousands of State Farm agents in the valley and you’d be much better off finding someone else.
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December 2022 by tony beckham
Worst insurance don’t even think to have State Farm I have water leak that damaged my kitchen cabinets and wall they not cover that which all other insurance cover that if they don’t cover water damage then why we paying for insuranceYou better read the policy that they sent to me down belowWe will not pay for, under any part of this policy, any loss that would not have occurred in the absence of one or more of the following excluded events. We will not pay for such loss regardless of: (a) the cause of the excluded event; or (b) other causes of the loss; or (c) whether other causes acted concurrently or in any sequence with the excluded event to produce the loss; or (d) whether the event occurs abruptly or gradually, involves isolated or widespread damage, occurs on or off the residence premises, arises from any natural or external forces, or occurs as a result of any combination of these:c. Water, meaning:(8) water or sewage below the surface of the ground, including water or sewage that exerts pressure on, or seeps or leaks through a building structure, sidewalk, driveway, swimming pool, or other structure; or(9) material carried or otherwise moved by any of the water or sewage, as described in items c. (1) through c.(8) above.However, we will pay for any accidental direct physical loss by fire, explosion, or theft resulting from water, provided the resulting loss is itself a loss insured.SECTION I - CONDITIONS6. Suit Against Us. No action will be brought against us unless there has been full compliance with all of the policy provisions. Any action by any party must be started within one year after the date of loss or damage. However, if the cause of loss or damage is burglary, theft, larceny, robbery, forgery, fraud, vandalism, malicious mischief, confiscation, wrongful conversion, disposal or concealment, the action must be started within two years from the time the cause of action accrues.This Company does not intend, by this letter, to waive any policy defenses in addition to those stated above, and reserves its right to assert such additional policy defenses at any time.If you have any additional information regarding your claim which has not been previously considered, or if you desire any additional explanation regarding this matter, please contact me at (844) 458-4300 Ext. 3099946661.This denial involves the coverages of this policy only. If you have any additional information you would like us to consider, please forward it to us immediately.
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September 2022 by Rob Lowe
40% increase in one year. No tickets, no accidents, 16 year long client multi policy holder, home &auto..Claims inflation . Inflation is not 40%!!!! Get an insurance that will fight for you . Otherwise what are you paying for!
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August 2022 by Melinda A
Joe and Amanda are a great team. Anytime I need any assistance, review my policies, addressing my accidents, etc.They are courteous, professional and knowledgeable.
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July 2022 by Shannon S.
I would give less stars if I could. This agent and his little helper are horrible! I called and asked his helper a question about the prices of my renewal and it took her weeks and a reminder call to get an answer. I called Mr. Lait a couple weeks ago for a question about my policy. I still have not heard back from him. I found the answer myself which is probably what I should have done instead of calling him. Horrible!! STAY AWAY!!!!
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June 2022 by M Gorman
Used his office for years... always great service
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March 2022 by Melinda Alvarez
Joe and Amanda are a great team. Anytime I need any assistance, review my policies, addressing my accidents, etc.They are courteous, professional and knowledgeable.
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January 2022 by Linda Walls
Very friendly professional and fast very pleased
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September 2020 by RICK
Fast service
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March 2020 by RICK ADAMS
Fast service
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December 2019 by Amelia Rodriguez
Very good and knowledgable on what insurance I needed.
