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February 2024 by Parker L.
They stripped the bolt on my skid plate trying to change my oil and then blamed it on the last person who changed my oil which was me. I never used any tools and the bolt was not stripped prior to coming in. Also to preform an oil change on my truck you don't even need to take the skid plate off. So now I have to pay to get this fixed because they want to use power tools instead or just a socket wrench
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January 2024 by Damon F.
Been using this location on all my trucks for few years. Had oil changed there last time, pulled in this time the New Manager of 3 months said they can't change oil on trucks with lift. Told him to check this location gas for ever. Told me sorry and walked away. Sad that they will now loose all my fleet vehicles and personal and anyone else I can tell
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January 2024 by Harry Orville Woody
Don't rely on the coupons for oil change for $29.+ It's going to cost $53 operator says the add is wrong it means a discount from standard price, better deals elsewhere
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January 2024 by Madison Blanchard
Always so quick. Shane is so nice and entertaining and clearly loves his job.
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December 2023 by Kimberly H.
I had the strangest experience today at this Jiffy Lube. I pulled up to the garage around 830am and a technician came out and informed me that he would be leaving to "go to school" in a few minutes and that the manager would not be able to service my vehicle because he would be the only person in the shop. But I could return in a couple hours if I wanted an oil change. Excuse me, what?! Are you open for business or not? Obviously I did not return.
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November 2023 by dee bretall
Great guys and excellent service in a very quick stop at this location on bell rd !
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September 2023 by D Maxey
My timeline shows 6 visits since buying this truck 2018 deisel truck = more money so oil changes $89-109 over time. Today ...refused to say price other than "I do these for $180.00 minimum" this local repeat customer with 4 vehicles will not be returning. Not sure what happend at this store but CS is gone no attempt to id my returning truck he said he could look my truck up and give actual price but naaa..
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September 2023 by Cortez Hayes
They were awesome! I’ll definitely go back again!Service: Oil change
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September 2023 by Nelson D.
My wife has been taking her car to Jiffy Lube at 6841 W. Bell Rd. in Arizona for oil changes for at least the past 2 years. Last week she needed the oil changed, but they were closed. So, she decided to take her car to Valvoline instead. The attendant at Valvoline told her that the oil pan screw/plug had been inserted incorrectly & was cross-threaded. When she returned to Jiffy Lube a day later, the manager took pictures of the screw/plug & underneath the car, and then forwarded them to the corporate office. We received a call from someone from the C/O today (my cell phone said it was from "Light Russ"). The man whom we spoke to told us that they (Jiffy Lube) did not cause the problem, & said that the pictures are evidence of that. I cannot follow his logic; can you? Thus, he denied any wrong-doing whatsoever on behalf of Jiffy Lube & refused to correct the problem. Of course, there is no way for us to prove that it was their fault, BUT if they hadn't caused the problem, why didn't someone at Jiffy Lube tell my wife that there was a problem with the plug at the time they had serviced her car? Years ago I had the same thing happen to me by a Jiffy Lube in California. I should have learned my lesson back then. Now, I know better. My advice to you: spend the extra bit of money & have your oil changed by a reputable auto mechanic, not an oil change attendant.
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July 2023 by Jennifer Dzik
Extremely unkind, highly unprofessional staff.The worst Jiffy Lube I have EVER been to. Never treated so poorly.
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June 2023 by Cory Bahr
We all know how customer service at Jiffy Lube can very from location to location. From the phone call prior to going over, to the experience while there (interacting with multiple techs), hands down the best experience I've ever had at a Jiffy Lube. Also, thank you for having the ability to do tire rotations. 5 stars!
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June 2023 by Linda Christy
The staff took good care of me, efficient but warm and friendly. I never felt pressured to "buy" something.
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June 2023 by Steven Nichols
They were fast and friendly good people im going back next time for sure.Services: Auto engine diagnostic
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April 2023 by Sylvia Haney
They did not put the undershield on correctly after the oil change and it came off and blamed me for bad driving or hitting something when it's a coincidence that it came off after I got the change done..this is bologna I will never go here again. Mind you it was 30 minutes before closing and the guy shook his head as I pulled up like it was my fault for going in 30 mins till close..now they won't replace the shield..Service: Oil change
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April 2023 by Elaine Zangazanga
The oil change was quick, professional and results of diagnostics’ of repairs I can do at my convenience. I felt I got good service and honor diagnostics of repairs.
