Home Improvements in Glendale, AZ

“Love my new kitchen & laundry room but there were hiccups along the way.Started working with one designer and after many, many months of planning and tweaking the design I go in one day and she is gone. Travis took over. He had lots of good insight and tips. The order went well. Things progressed as scheduled. Delivery was great. Everything was unboxed so I could examine each piece before it was moved into the house. Installation went smoothly. Greg did a beautiful job. He even had to build one special cabinet on-site. The finally day of installation I was not able to be in attendance & that’s when Hiccup #1 happened. When I returned home, although the installation was “done” some trim pieces were missing. This is also when I realized the upper kitchen cabinets only had one shelf. I assumed there would be two as all my life my kitchens had two shelves! I called Travis to schedule someone to come finish the trim and to order additional shelves (this is October).Next a guy came to measure for countertops. He too was prompt, efficient and appeared to do a good job. Then was the counter install. Hiccup #2. This is a quartz countertop, one of their most expensive options. The install guys were nice and did a good job but the seam where the two pieces were joined was in a very noticeable place. It still makes me frown every time I see it. (I realize the installers did not choose where the seam was located. Someone at Marfam, the fabricators, made that poor decision. In the future I will know to question where the seam will be.) Also, they could have done a better job caulking.It’s now November & I’m waiting to hear from Travis about the cost of the extra shelves and when someone is going to come finish the trim. Call the office. He doesn’t know yet. December rolls around. I call again. He’s waiting to hear back from the cabinet builders & he’ll get the trim fix scheduled right away. Meanwhile I can’t put things away in the kitchen because I need the shelves. A week or so later the shelves are ordered at last. The shelves arrive end of January /beginning of February. Hiccup #3 Shelf clips are included with the shelves but they are a different type. They are thicker than the others so the shelves are now too wide to fit. I call Travis to get different clips & to ask if anyone is ever going to come to fix the trim. Hiccup #4. Apparently there was a mixup and it never got on anyone’s schedule. I will say, it now got quickly scheduled. Today Junior came to finish the trim. He was a dream. Did everything I asked, was cheerful and even creative when figuring out a fix for one of the cabinets.In conclusion, the cabinets are beautiful, the countertop is beautiful (if you look past the poorly located seam), everyone was nice and easy to work with. I’d only say that the following through on some things was slow. After spending $45,000 I expected better.Would I use Diamond Kitchen & Bath again? Yes, I would. I’d just be on top of their follow through more.”

“Lights aisle got me feeling like a moth. Lumber aisle got me feeling like a lumberman, lumberjack, termite, and a woodsman all at the same time. Gardening section got me feeling like a hardener. I mean gardener. Gar dinner.”

“Okay, Home Depot for sure has saved me on projects where I needed something off the wall, random or just your everyday supplies!I had even tried to work with the “other do it yourself company” and nothing but order delivery delays, cancelled orders after waiting and still I am waiting for product. BUT not Home Depot! They been top notch!Staff is helpful, shoutout to the paint dude who helped me while I stared at it felt like a million brands of paint looking for specifically a paint that would be good for waterproofing on my trailer, being a commercial and residential external and internal cleaning company.water usage is every day common, and it starts to break down the equipment, they are excellent, and the gentleman had guided me to a product that was perfect and I’m so so happy that my equipment is now protected for prolong. Use to give our customers quality.”

“I’m giving 5 stars simply because Thomas in lawn and garden just provided some of the absolutely best customer service I’ve had in a long time. Great job great product knowledge and great customer service.”

“I Love this store. Convenient locations, mostly helpful staff. As a disabled person, I'm not a fan of the distance between entrances and exits- it sort of nullifies the ample handicapped parking.My favorite thing about Home Depot is the hot dog cart out front! Best Chicago Dog in Glendale!!!”