Home Improvements in Glendale, AZ

“Love my new kitchen & laundry room but there were hiccups along the way.Started working with one designer and after many, many months of planning and tweaking the design I go in one day and she is gone. Travis took over. He had lots of good insight and tips. The order went well. Things progressed as scheduled. Delivery was great. Everything was unboxed so I could examine each piece before it was moved into the house. Installation went smoothly. Greg did a beautiful job. He even had to build one special cabinet on-site. The finally day of installation I was not able to be in attendance & that’s when Hiccup #1 happened. When I returned home, although the installation was “done” some trim pieces were missing. This is also when I realized the upper kitchen cabinets only had one shelf. I assumed there would be two as all my life my kitchens had two shelves! I called Travis to schedule someone to come finish the trim and to order additional shelves (this is October).Next a guy came to measure for countertops. He too was prompt, efficient and appeared to do a good job. Then was the counter install. Hiccup #2. This is a quartz countertop, one of their most expensive options. The install guys were nice and did a good job but the seam where the two pieces were joined was in a very noticeable place. It still makes me frown every time I see it. (I realize the installers did not choose where the seam was located. Someone at Marfam, the fabricators, made that poor decision. In the future I will know to question where the seam will be.) Also, they could have done a better job caulking.It’s now November & I’m waiting to hear from Travis about the cost of the extra shelves and when someone is going to come finish the trim. Call the office. He doesn’t know yet. December rolls around. I call again. He’s waiting to hear back from the cabinet builders & he’ll get the trim fix scheduled right away. Meanwhile I can’t put things away in the kitchen because I need the shelves. A week or so later the shelves are ordered at last. The shelves arrive end of January /beginning of February. Hiccup #3 Shelf clips are included with the shelves but they are a different type. They are thicker than the others so the shelves are now too wide to fit. I call Travis to get different clips & to ask if anyone is ever going to come to fix the trim. Hiccup #4. Apparently there was a mixup and it never got on anyone’s schedule. I will say, it now got quickly scheduled. Today Junior came to finish the trim. He was a dream. Did everything I asked, was cheerful and even creative when figuring out a fix for one of the cabinets.In conclusion, the cabinets are beautiful, the countertop is beautiful (if you look past the poorly located seam), everyone was nice and easy to work with. I’d only say that the following through on some things was slow. After spending $45,000 I expected better.Would I use Diamond Kitchen & Bath again? Yes, I would. I’d just be on top of their follow through more.”

“This review is long overdue but well deserved. I stopped in looking for gardening supplies and had a hard time finding a few select items. I was approached by Bethany, who took a personal interest and walked me through the store heloing me Select the best possible choices for my garden project. She's a wonderful resource, and your store is lucky to have her. It is also beautifully staged in well stocked”

“As an avid “do-it-yourselfer”, I am at Home Depot a lot buying for all my home projects. I really like Home Depot. Although, in general, I often find this store to not be as well stocked as others. I occasionally have to go to another Home Depot to get the product(s) I need.”

“It's a fine Home Depot and the staff are friendly enough, just don't expect them to know anything about the department they oversee, such as anything about plumbing, electrical, etc, and rarely even what's in stock. The people stopping you to try and sell services often waste your time and add inconvenience as well. If you know what you need and know where to find it, you'll be fine though and the staff at checkout are very friendly.”

“Well I went into the store looking for a small amount of white PVC pipe. They did not have it but not only they go through the links just to make sure they didn't have it but they also found me another product (black 3" pvc) that will work just as good. See you right now I'm building a custom speaker box and thanks to the gentleman at the store for helping me find well I didn't know that I needed LOL I am able to finish it tonight. Thank you Home Depot thank you for the employees and staff that you guys have there's a reason why I've been going to you guys for over 30 years and I will continue to go and see your company till the day I die. You guys are awesome!!!!”

“My husband and I went to buy sand. To fill pavers. The sacks. They weigh 100 lbs. A boy very kindly helped us upload them. And He alone, that impressed me. Lowe's has very Mable staff. Thank you.”