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February 2024 by Alycia Smith (Eyemhigh420)
They treat my daughter with so much respect they are nice and friendly. My daughter has gone in twice once she hit a giant rock and messed up her transmission mount bracket and they urgently ordered the part and fixed it for her very fast second she needed tires and they had some on hand and fixed both tires within a couple hours and it's not a very busy area either I highly recommend them
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February 2024 by Tori D.
This new manager is amazing! I don't know much about cars or even my car but Robert was able to find the reason as to why my car was making a weird noise and gave me multiple options to fix it and they got it done same day. He explained everything to me so I'd understand what was broken and made it overall a pleasant experience. Thank you Robert!
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February 2024 by Sherry Thomas
Robert the manager helped me with getting my suv brakes taken care of today. He was great. He kept me updated on the progress.Thank you Robert. You were awesome.
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February 2024 by Louie
Had a great experience at this Goodyear center. Robert C help me find the right tires for my BMW within my budget.Good customer service in my opinion is a dying trait, however they’re still those people that go on and above to make the experience Great! He even applied my discount code I got For subscribing to their email base. Thank you Robert!
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January 2024 by Valleymigos A.
I had called this location to get some new tires for my vehicle they told me they had them and I can come in on Monday (2days) away from when I called to get It done. I showed up on Monday and they told me they can't it done due to them being backup on work. unprofessional and not true to there word. Why tell me to come on a certain day to get it done then say you can't, Not right. I would not recommend coming to this location. DONT WASTE YOUR TIME!!!!
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January 2024 by aynetu mamo
I had a car inspection at this Goodyear location, stressing the importance of ASE certified mechanic handling it and completing the necessary form. Despite paying the fee, I later found missing information on the form. Upon returning, the staff not only refused to fix the situation, but also did not refund the fee. The incomplete form undermines the inspection's credibility. Disappointed with the service and a complete lack of customer care and professionalism, I had to go do it at a different location without any issues. I won't return to this store and will explore other automotive options.
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January 2024 by Julie Woods
The new manager is sexist and unhelpful. My family has gone to this Goodyear multiple time and have had 0 issues till they got this new manager. I was told the leak on my car was actually in need of a more difficult and expensive part, but it needed to be evaluated further and they would get back to me. I was then left sitting for an hour wondering what was wrong with my car, till I had to ask the manger myself and he told me it was that part and it roughly costs about $12 but it was difficult to find in our area. He told me 30 minutes later he had ordered the part to be delivered and it should take about an hour and a half and I would be on my way. During that time the manager proceeded to go around the store telling all other MALE guests that my car was taking a bit longer than expected and he would just get moving on their cars… I was never informed of this just got the joy of listening to him whisper about it to the other customers. In total I spent nearly 5 hours at this store, and 2 hours after the part was ordered. Imagine my surprise when I saw the receipt they said the “$12 part” was charged to me at a lovely $69.99. Was scammed and treated with the most disrespect.
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January 2024 by It's Me Rox
In and out with no appointment for a rotation
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January 2024 by Carl Graham
Wanted to sell me 2 tires instead of just the 1. The other tire they wanted to replace was NEW. The other tire they mentioned magically went flat so I took my care to Big O tire and the guy informed me that someone must have forced air out of my tire because literally nothing else was wrong. I'm on to you and I will tell everyone who will listen what you did.Update: talked to the manager and they are looking into it. And put a free tire under my profile should I ever need another. Just earned yourself 2 more stars I guess? We'll see.
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January 2024 by Nicholas D.
Decent shop. Went in for a leak. They looked at it. Figured out issue pretty fast. Fixed issue. Was unnecessary fees
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November 2023 by Bryan Van Doorne
Angel and Mark were terrific on both my visits. Courteous helpful and explained everything. I would recomend them to anyone thanks guys!
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October 2023 by Craig S
Always the best price matching and knowledgeable customer service. I've bought 3sets of tires over the years for 2 cars and Goodyears are the best. They lose the last star because almost every time I must return to get the tires properly speed balanced. They gladly rebalanced each time no charge but it's an inconvenience to return.
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August 2023 by David Michienzi
This is the place to go if you ever need something done to your automobile. I did have one problem but they quickly corrected the mistake and got on top of it in less than 1 minute. I can't say that for the other guys at Firestone because my friend had a problem with their tires long story short it almost turned into a fistfight because the customer is always wrong there unlike here at Goodyear Tire Center. Thank you Goodyear Tire center!
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July 2023 by Mildred Fuller
I'm a Grandma travelling alone. I am visiting my elder parents & had 3 more hours to get to my destination. I got a warning signal that my rear R tire was extremely low. (@22 psi) I map quested "nearest tire repair" There were a lot of Closed Tire shops. I called Good Year at 6:10pm showed up at 6:12. Good Year responded at 6:13pm they took it at 6:15pm and it was fixed in less than 25 mins! They responded very quickly, and I couldn't be more pleased! A VERY Happy Customer! Thank you Good Year Staff!! ??
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July 2023 by Murat Haner
Great service. The store manager is courteous and very professional. I had issues with a previously installed GoodYear tires in Florida, this location took care of it right away, with no hassle. The store manager explained the issues to me in detail and helped me to get new set of tires with a great discount.Definitely recommend this place to anyone who is looking for a reliable tire service.My car drives amazing now…I would never think that a type of tire would make the driving experience so different. If your car is eligible, definitely buy the GoodYear assurance comfort drive…
