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July 2024 by debbie schelske
I experience was a little different than all the others I've had. Not bad just different.
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July 2024 by Val Perez
I tried to do a pick up order in the app and this store is not listed! ?? has any one had this issue or who can do something about it?
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July 2024 by I Prince Majestic 2.0
Self-check out cashiers are racists. Went in to pick up food for the holiday. Stood in line for self-checkout. There were people checking out at every checkout. The worker, literally, walked from the front and stood right behind me out of all the people. That feeling when you get like somebody is watching you, was intense. She was not moving around and walking up and down the self-checkout lane. She stayed fixed in one spot, right behind me, and stared me down. In fact, as soon as I stepped up to the checkout, she moved from the front to stand right behind me out of 4 people checking out.
I turned around and kindly asked her was she watching me, she responded very rudely and stated, "What are you talking about, it's my job," and continue arguing with me. I asked to speak with the store manager, and he semi-defended her, stating that, "it's her job to make sure nobody is stealing." Which I understand. But it is nobody's job to make customers feel like they are stealing by standing right behind them and breathing down their necks. 1 Black person, 3 Hispanics, and she stands directly behind me as if I was stealing, SHAMEFUL.
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July 2024 by Saleema Golden
I moved here from ohio about nineteen years ago. I have shopped at krogers for over fifty years. My family has had a relationship with the kroger company for over sixty years. My uncle used to remodel, hang wallpaper and paint stores in Ohio, Indiana, Kentucky, all over the midwest. This store has given me some of the worst experiences in the deli. I came into the store at 6:45 in the evening. The deli is not to close until 7 and they were already closed. No fresh cooked chicken out only frozen. Why in the world would you not have fresh cooked chicken out at dinner time. I've come at lunchtime and they didn't have fresh cooked chicken out. The deli employees are not polite. I once wanted an 8 piece, but because I don't eat breast's and I wanted to substitute the breasts. They were unwilling to substitute the breasts for thighs or legs or even wings. This store is literally half a mile from my house. But I do believe from now on I'll be going a little bit further to another Fry's.
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July 2024 by Rudy Ramirez
Nasty. Asked to use the restroom and they said they couldn't give me the code and to go ask customer service, where there is one employee and 5 customers in line. BTW, there is also shoplifting detectors to the restroom. Bagger did let me in and it was gross in there. Also they don't maintain the carts in the parking lot.
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July 2024 by Denise “Niecy bell” Andrews
neighborhood store
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July 2024 by brian waalkens
They delivered warm milk and melted ice cream when I took it directly into the store for a refund they refused, and the ladies that were working behind. The customer service counter were very rude to me and did not help me at all. I don’t have a lot of money to feed my kids and my kids are not wanting to drink this warm milk and the ice cream is ruined.
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June 2024 by Ann LaPorte
Nice staff
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June 2024 by Shanah Magdalene Garcia
Love this place!!!
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June 2024 by Alan Santa Cruz
It's probably the worst Fry's store that I have ever been to and is desperate need of a renovation. The entire place is grimy and really gives a feel that Fry's doesn't care about the locals who shop here. Only positive is the generally friendly employees.
The state of the store reflects negatively on Fry's and Kroger as a whole. Hopefully, things can turn around.
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June 2024 by Minnie Rona
Went to customer service about 4:50 PM to pay my SRP bill.And she tells me it's close for the day at Customer service desk. There is no explanation nor reason then had to go to another location to pay my bill. It was a African American/black woman in a red vest with glasses.
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June 2024 by JT NB
Good place to come and get your daily needs, deli always has the best chicken available, cakes are next store, pharmacy is on the opposite side of the store. As well as chase bank. Could use a bit more cashiers in the evening but still good
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June 2024 by Toniann Romero
It looks like they have maybe done a little remodeling .They were getting there mothers day balloons up . Also arranging flowers it looked real nice....
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May 2024 by Dog Gone
This is by far the worst Fry's store that I have ever been to and is desperate need of New Management. The entire place is dumpy and dirty and looks like a tienda in Juarez. It hasn't been remodeled recently like some other Fry's have, but that's not the reason it's dirty and disorganized.
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May 2024 by Lydia Grijalva
When you walk in to a Fry's and you have coupon for a Free Dawn soap. Don't come to this Fry's! If I would've gone to my old Fry's they would've given me the soap free. I paid full price! Won't be back to this Fry's.
