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December 2023 by Anwer Salameh
I paid nearly $50 expecting a full service, including both exterior and interior detailing. While the exterior was clean, the interior was far from it. It appeared that the cleaner only made a few cursory vacuum swipes and then stopped. No surfaces were wiped down, and no detailing was done. He didn't even vacuum between the seats. Ultimately, I had to clean the car myself at home. Next time, I might as well just flush my money down the toilet.
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December 2023 by Waymon Cheatham
I went to Frankie’s car wash in Glendale today and was beyond disappointed with the service and complete disregard I was given. I took my company truck in for a wash and specifically asked for the tiers to be cleaned because they had just been rotated. Initially they didn’t wash them at all and after I asked again one of the workers came out and only did one side of the truck’s wheels. If that wasn’t bad enough I agreed to pay them $70.00 to wash it and then gave the workers $20.00 as a tip. I paid $90.00 for this service and it was horrible. I would never recommend this place to anyone to get their car or truck washed.
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December 2023 by Linda Hines
I was in Phx from being on a road trip and needed a full service car wash. Frankie's met my need, perfectly. Thanks Frankie's!
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December 2023 by veronica soto
I love Frankie's Car Wash! They always provide excellent service and a clean and shiny car! I've been coming to them for years and they do not disappoint!
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November 2023 by Scott London
Jennifer "just the cashier" was so pleasant, friendly and professional. I always get a great wash and today was really special. Thank You ?
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October 2023 by Graydon White, Jr
Great customer service. Friendly people. Wash wash done excellent and through. Sorta pricey. I would recommend this place for a car or truck wash.
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October 2023 by David Kok
I would highly recommend Frankie’s Car Wash. They always do the very best they can to make sure that not only your car is clean properly, Bud, and you are very satisfied.Service: Full body wash
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September 2023 by Danny Salgado
Great company to deal with , we’ll taken care of .Services: Full body wash
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September 2023 by Elizabeth Cavella
Really nice job. My car is clean neat, shiny, and smells good price is a reasonable to.Services: Full body wash
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August 2023 by Keith Morse
Quick and effective. Great jobServices: Full body wash
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August 2023 by Atris
Its ok. Problem is they push tips down your throat. If I want to give a tip I will.
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August 2023 by Altin Tsethlikai (Zunigoofy)
I have been through all of the car wash in the Valley. This has to be the best car wash. They do very Excellent job.Service: Full body wash
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August 2023 by Jeyson Perseid
DO NOT FALL FOR MEMBERSHIP SCAM. Absolute trash. They're not even careful with your cars. Memberships aren't worth jack, the ladies cleaning the inside of cars always have attitudes and never do it properly, car is never fully dried- leaving hard water stains. There's always thick layers of polish leftover EVERYWHERE. They don't touch your seats or buckles. They almost damaged my Tesla the first time I took it in, I offered to teach them how to leave it in car wash mode but they pridefully refused and let the tire belt slide under my car twice potentially causing harm- then allowed me to teach them. Another time, They gunned my other vehicle coming out of the wash making the tires squeal. They blamed it on water- when it's clearly a lack of respect and professionalism behind the wheel of SOMEONE ELSES VEHICLE.I kept convincing myself that it was worth having the membership because it's on my way to the freeway but apparently even when you pay 60/month you can't even get a proper wash- I drove 20 minutes out of the way because i was going to arrive 30 minutes before their posted closing time and these lazy bums decided to lock their doors early. THIS WAS NOT THE FIRST NOR DO I BELIEVE IT WILL BE THE LAST. I'm absolutely frustrated with how many times I've had to go somewhere else for a wash when I have a membership at this location. Some of us work 2 jobs while running MULTIPLE businesses, so we RELY ON A BUSINESS TO HAVE INTEGRITY when we sign agreements of business-but have to deal with lazy people not willing to commit to their measly shifts. THIRTY MINUTES. LITERALLY THIRTY MINUTES. How do you allow yourself to fall short of a simple thirty minutes. I'm sure this was a result of staff complaining to and PRESSURING management to let them go home early.Hours say they close at 530 but you'll have to live on a prayer to get a wash after 5 because they like to close early. Absolutely UNPROFESSIONAL and lazy. How does someone expect to run a successful business when they can't even commit to THEIR OWN WORD.Absolute trash. Absolutely UNPROFESSIONAL. DO NOT RECOMMEND. Way better car washes down the road for less THAT ACTUALLY OFFER INTEGRITY TO ITS CLIENTS.From a professional aspect, close this location down, find employees that are grateful for an opportunity instead of visibly showing frustration to your clients and pushing them away. I have 2 of my own vehicles with memberships here as well as a few family members ive convinced to join- we will gladly be taking our business elsewhere.TO THE OWNER:, I'll happily sit down with you to show you a few of my books on business- hell, show me numbers and I'll probably even take the business off your hands since it is APPARENT you have no care for your clients- though your current staff most certainly will not be employed any further. How do you offer memberships to normal 9-5 people, expect sales and retention but close immediately after they leave work, of course your membership sales aren't the best nor will they improve if your business mentality is based off of lazy habits, lack of integrity and no sense of ownership to the contractual agreements. These membership passes make no sense to the average working class society member. Get your act together and figure it out. Sure you're probably a positive revenuing business, but considering you cut corners, I'm sure you have the potential to bring in way more.If the weather is the issue, why close as it begins to cool down. If you stay open a full 12 hours, your membership sales have potential to rise and HAVING INTEGRITY with your commitments to your clients, your retention will improve. Get your act together and make it a profitable business instead of being below mediocre.Make it make sense. If you have no intentions to improve this business, you can't call yourself successful business owners, you're just holding onto a dying asset; id recommend going back to having jobs instead. Poorly ran business, can assure you it's a direct r
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August 2023 by kathy polinsky
This is my car wash! They are always thorough, friendly, & polite. I am always happy with the results - my car looks great! Thank you Frankie’s!Services: Full body wash
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August 2023 by David Beard
Love their express automatic wash. Zero hassles.
