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August 2024 by Black Cloud
This is a great place...excellent people helping us Veronica and Tim
Thank you guys
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August 2024 by oscar pedroza
Extremely unpleasant visit the manager kept an eye on us since we walked in and when we were being helped she came up to her employee and wrote something on a piece of paper next to her so her employee can read it and im sure it was about us, made it so freaken obvious she thought she was slick and after that she ripped it walked away and kept an eye on us made us feel so uncomfortable.
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August 2024 by Leilani Smith
Rude, not informative of services.
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July 2024 by Rui Yan Ang (Piglet)
Customer service with an attitude.
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July 2024 by Rick Perez
The employees here are racist. If your white the help you and treat you real nice if your any other color you already know the treatment to expect. Funny looks and a bad attitude and no service like if we live in the 1930s or something.
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July 2024 by Laura Hinson
Manager was super helpful and friendly.
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June 2024 by Yesenia
People working here are useless. Soon as I walked in ready to ship my work supplies (on the day of my flight). Tim was the bearer of bad news. First, he couldn’t locate my business account/discount. I was on the phone with FedEx earlier in the week to have it ready for shipment. I had my account number and login info.
My discount wasn’t found or could be applied. I called FedEx to ask for help. Weekend hours so I was lucky to get a human on the phone.
Rep suggested I pay full price and later sort it out with the Revenue Dept (get credited later). Just to attach my shipment to my account number. I come back to the counter to tell Tim, he says he can’t attach it to my account. He has no way of doing that. Well what the hell CAN YOU DO?!?!?!
He suggested I go to a different FedEx location. Ummm ? I came here in a Lyft. This is the closest one to me.
I asked Tim if I could leave my boxes here until Monday so I could sort things out with Revenue Dept about my business account, he said no. If I were to get it picked up, I would need to have the label on the boxes and ready to go.
Did I mention I am leaving on a flight and FedEx told me everything was ready?!?!?!?!?!?! So frustrating and workers love to be the bearer of bad news like damn y’all don’t wanna help people. This is why robots are taking over jobs. Oh I forgot. I got here in a Lyft! Waste of time and money!!!!!!!!!!!!!!!!
When it came to shipping my bike, ? I was told they didn’t have any tools here to disassemble the bike. Not surprised!!! Y’all don’t got ANYTHING here!!! I was really looking forward to this being a pleasant, easy and affordable experience for my business. I was better off dealing with a robot than a human.
I asked about the tools needed, I was told it wasn’t as easy as I thought. Need special tools blah blah blah. ? Just say you’re good for nothing and love to put people in bad moods.
Never coming back here.
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April 2024 by Phebe Hobaica
I literally just picked up a photo “poster” from this shop and I am so grateful I’m posting a review now. I wanted a photo collage printed for my Nana’s funeral and after I emailed them my digital copy I realized that I didn’t include her name or birthday / day of passing. The women at the front created a banner around the collage and it looks absolutely beautiful. I even cried at the counter when I picked it up just now I hope no one else I know dies soon but when they do I’ll get my collage printed at this fedex.
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December 2023 by Lori Mo
Joaquin was super helpful and patient with me, and when his shift ended he turned me over to Veronica. I am tech-challenged when it comes to printing anything I can't just send from my laptop to my printer (which doesn't work half the time), and both of these associates were very patient and helpful. I will definitely go back to them when I need help!
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December 2023 by Vincent Anzalaco
Assistant manager rude.Gave me a five percent on a ten percent veteran discount Then Is tried to ignore me when I asked him about it
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October 2023 by Priscilla Gortarez
Excellent customer service by TimThey were able to print my last minute order .. so grateful for the staff !
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October 2023 by Michelle Thomsen
Always great service. Easy to use printers.
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October 2023 by Katielyn Kantaris
A Fed Ex employee was kind enough to knock on my window and let me know I had my daughter’s drawing on the roof of my car while I was driving. I am very grateful to not have lost it! Fantastic professionalism and kindness from this man. I wish I could have gotten his name or license. He was delivering packages at 10:30 AM around 8190 W Union Hills in Glendale AZ.
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August 2023 by Teri Patnaude
Very friendly atmosphere
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August 2023 by G Bailey
Worst customer service every time I come here. I always come here when I'm in a hurry because it's close to my house but I will NEVER COME HERE AGAIN.
