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June 2024 by Bree Earnest
Used this company twice. First time went okay this company has a bad habit of quoting you one price then charging more once done. This last time however they broke our TV. After multiple attempts to contact them and being given the run around. We heard nothing back from the company. So we disputed with our bank. After an investigation our bank refunded us. Probably because they gave them the run around too. Now they are contacting us threatening to sue and saying our TV was only worth $40. Do not use this company extremely unprofessional. Tried to support black owned businesses and this is how they do their own. You can tell by the reply they are extremely unprofessional and that's not at all how this whole situation went down. So add liars on top of it all. No wonder yall hurting for $200. Way to make fun of a disabled dog there was not "walking over feces" due your failure to communicate I had no idea when or if you were coming. And I hadn't had a chance to put my dog away. Who has severe anxiety around strangers which was explained to your movers. I'll just let their reply stand as proof towards them being unprofessional.
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April 2024 by William Wycoff
The move was great! Our team (led by Tendo) was respectful, courteous, transparent with cost, and quick! I’d highly recommend them for your move!
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March 2024 by Aditya T
Used the service twice in two years, will definitely will use it again! Groupon compatible , flexible and hard working crew!
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March 2024 by Madie Mae
Booked them for Saturday at 10 am, Confirmed multiple times while booking they would be there & have a truck. Saturday morning comes around & I NEVER HEARD FROM THEM! I was relying on them being there with the moving truck, I ended up having to rent a U-Haul. They made my move so much more stressful, Never bother calling back after the countless voicemails. This company is so unprofessional & after reading reviews I'm glad I didn't use them.
UNPROFESSIONAL & UNRELIABLE
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March 2024 by Zubair Zulfiqur
Never showed up. We just wasted all day waiting for them from morning to evening.
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March 2024 by Primal Vincent
They did the packing super fast and were able to deliver quickly. They even mounted the TV & fixed the table before going as well in time .
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March 2024 by Paul
Great moving experience. The movers were both fast and gentle.
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February 2024 by Michelle E
Quick and friendly service. I had a one bedroom they had to take along a lot of boxes and they got me out and into my new home in less than 2 hours. Definitely recommend ?
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February 2024 by Jen Odin
We used Express Moves twice, and the second time we used them, they stole our JBL speaker. Super pissed, it was my birthday gift and I never got to use it since I just put it in storage and we trusted these movers NOT to STEAL our stuff!!!!!
The first time we used them, they stuffed our stuff in storage in a disorderly way, the second movers even complained about it and said how they did a crappy job.
Please use a different company.
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January 2024 by TJ C
After having a really good first experience with their team (Tom and John), I decided to use them again except this time, I hired a 3-person team (Tom, John, and Rob? sorry). With both moves, the teams were professional, courteous, and focused. They showed genuine care for my property, and they didn't hesitate to go the extra mile. I cannot recommend them enough...Regardless of the size of your move.
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January 2024 by Becky Farrar
What should have taken 3 hours took5 hours. After they loaded the truck to take to new place, they went and got gas first, on my time, even though the new place was a block over. Took pictures of them sitting on the truck in their phone while they were on my time. I called to make a complaint because some of my things got broken because they were tossing the boxes to each other, but they said the manager would call me back and never did. Would not recommend this company at all. Also when I walked out to the truck when they were finally done, I found some of my stuff scattered on the ground and they dropped one of my pictures and the frame broke and they didn’t even bother to pick the glass up. Not professional at all and I am left with about $300 in damaged , broken items
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October 2023 by Fresco Espinoza
I absolutely love this moving crew !!! They got my four bedroom house done in one day. Very efficient and reliable ! Handled everything with care and with great love and laughs . I enjoyed their company in helping me with my house . Felt like family , really just made my entire day having everything done in a timely fashion and so much relief off my shoulders after loosing my husband a short year before ! God bless this moving company! If you need it done , they will do it ! I recommend anyone looking , book asap ! ?
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October 2023 by Crash Walker
Best movers i’ve had so far. I hired a 2 man and they were so respectful of my things and made sure i was happy with my move. Jon and Tony are blessings.
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August 2023 by Kathryn Hensley
Express Moves recently did a move for me. Robert and John moved my things from my second floor apartment to a third floor apartment quickly and efficiently they were also very nice. Felt so bad for them because it was so hot but they did not complain. They charge great rates and will use again in the future if needed!
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April 2023 by julie parkhurst
Was able to fit me in last minute when another company cancelled. Tendo and John were very friendly and worked hard. I booked over the phone with Robert the owner and he was very helpful and knowledgeable about moving. Thank you express will be calling for your help again!