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August 2024 by Johnnie Sheffield
Ali was awesome. Everthing fix and matched perfectly. Well worth the wait b
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August 2024 by Lewis Oliphant
Buyer beware! We like the china cabinet we purchased from Ethan Allen, but when it was delivered, the delivery service did not install it completely. It was out of alignment both vertically and horizontally. It looked awful. The delivery staff did not know how to correct the problem and left; leaving a furniture dolly on our front porch. I called the salesperson and they promised that they would have technicians come to our house and complete the alignment. That was 3 weeks ago and no one has called. I even returned the furniture dolly to the store. The sales person said that I would receive a call soon, but that hasn't happened. I won't be buying any more furniture from Ethan Allen.
NEW: It's been over 1 year since we purchased the china cabinets from Ethan Allen. The delivery and setup was $300. I called repeatedly, but they never sent anyone to set up the cabinets correctly. I suggested that they pay me $200 to have the cabinets setup and they agreed. However, they never sent a check. I called them several times and then gave up. I ended up setting up the cabinets myself as best I could. They lost out since I have purchased more furniture totaling over $20,000. They never saw a dime of it. And all they had to do was the right thing.
They talked the talk, but didn't walk the walk.
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August 2024 by DIANE CULBERT
I've been working with Sherrie Verville since December 2023 after my 14 month total demo and reno of my house was finished and had absolutely no furniture at all.....This is the first time I used a professional designer and I hit the jackpot when Sherrie answered the phone that day.....She has honestly been the true measure of top notch customer service....No task too big to tackle attitude...Goes above and behind at every turn...A true talented professional who knows her craft meticulously....She knows every option available that Ethan Allen has to offer... Absolute pleasure to do business with....She came to every delivery I had to make sure my pieces were placed perfectly...right down to the pillows.....She took care of every detail and because of her I wasn't worried about anything and I could relax and enjoy the process....
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June 2024 by Kelly Hilgers
Sherrie Verville was absolutely amazing to work with! I have never worked with a home interior decorator before, so I was really grateful for all of her help! From our initial meeting, to planning, and the delivery, she was there for every step. She always responded to my tons of questions promptly and made the process easy and fun. We love everything she has helped us with and will continue to help us with in the future! We would recommend her to everyone.
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May 2024 by Trina Iovine
We recently purchased living room furniture and a few pieces for our bedroom. Ali provided excellent customer service and helped us pick out some beautiful and functional pieces. I highly recommend her for all your interior design needs. We are very happy with our purchases.
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March 2024 by Catherine Perko
Ali Helstein was a dream to work with. She listens to your needs and wants and works to bring everything together flawlessly. Her suggestions were spot on, and she stayed in touch throughout the process. My husband and I now have a beautiful new family room and dinning room. I highly recommend Ali.
C. Perko
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August 2023 by Bob & Joan Baker
Our experience with Ethan Allen Glendale store superceded our expectations. Ali Helstein not only listened to what we invisioned but added touches that pulled new pieces with existing to create a room that became cohesive.
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August 2023 by Beverly McDowell
Very negative experience which cost way too much money.
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August 2023 by BenAZ23
Excellent experience all the way around!!! I the craftsmanship, design choices and assistance, etc. Glad they are still keeping some traditional pieces for those of us that like that style. :)
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August 2023 by Sophia Sanchez
We love our bookshelves!! And we're grateful for the amazing customer service & delivery!! Thank you!@
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August 2023 by Bette Cohen
From the minute I walked into the store everyone was so nice and helpful. Beautiful pieces. Our salesperson was so helpful, she went above and beyond to make sure I loved everything!
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July 2023 by Nikoletta Paul
We have had a very good experience with Sherrie Verville who I met online when I was looking for furnitures at Ethan Allen after our hired interior designers failed on us. She helped us putting the vision together by giving a floor plan only couple after hours later after we talked. She helped us putting the order together, she was giving us new ideas and she has been keeping us updated about the delivery informations. She has a very positive attitude, she is very motivated, she listened carefully what our vision was and what we need. We hope we can work with her again as we continue the renovation of our home.
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December 2022 by Connie Wirth
I love full circle moments. I ordered Ethan Allen furniture over 20 years ago and found myself right back there when doing a full update to my home. Ali Helstein, designer, was incredibly insightful and really listened to what I wanted and needed. The design service that EA provides is incredible. Ali spent time and effort providing me with renderings and different floor plans for new furniture. She came out to my house on two occasions (once on her day off!) The quality of Ethan Allen furniture combined with the design services of Ali made my Ethan Allen experience a true pleasure that I highly recommend.
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December 2022 by Lisa Zemaitis
Ethan Allen service and quality furnishings never disappoints! Our designer, Ali Helstein was fabulous from start to finish. Ali offered her design expertise and shared lovely suggestions that complimented our style! Her attention to detail is impeccable! We look forward to enjoying our beautiful new surroundings for years to come!
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November 2022 by Mike Crawford
Delivery took way too long at 22 weeks. Looks like some painting issues with some of the grooves on the bed frame didn’t get a full coat of paint.Bought sofa and bed from Ethan Allen in 2017 with zero issues. Would have given 5 stars then.But quality has decreased dramatically along with service. That’s why today I can only give 2 stars and would not recommend them.
