-
March 2024 by Leah W.
I went in Monday to get my car washed. They talked me into half off detailing. So I did it. Picked up my car. There was dust on the left corner of my dashboard, and something was sprayed on my passenger side windshield and little side window. I worked all week so I couldn't get in for a redo until today Saturday. After four and a half hours I pick up my car and windows were still dirty! I am canceling my membership! I will never go back again! I'm very disappointed!
-
March 2024 by Jennifer R.
I recently visited Cobblestone Auto Spa for a car wash and was pleased with the service. However, what truly impressed me was their exceptional customer care. When my car wouldn't start due to a drained battery after the wash, the staff promptly offered assistance. They provided a jump pack and got me back on the road swiftly. Their willingness to go above and beyond to help customers in need sets them apart. I highly recommend Cobblestone Auto Spa for their quality service and outstanding customer support.
-
March 2024 by Peter Shultz
Nice clean facility, friendly staff, got walked through everything my car needs for servicing- well explained, very professional.And there was free popcorn while they washed my car :) As painless as it could be.
-
March 2024 by Moose
Went there on 2/19/24 for a full service car cash. Told Jose M. that I wanted the basic, the standard cleaning. I never said platinum. He says no problem. I go to pay, they charged me for platinum. The receipt says "1 Platinum Wash $39.00", they didn't even wipe down my seats, dash, console, etc. They charged me for the platinum when I told them I wanted the basic and then they didn't even do what they charged me for. My wife has had the same issues there too. They're constantly trying to upsell you and never sell you what you ask for. I'm done. There's like 7 other options w/in 2 miles of this place.
-
March 2024 by Sally C.
I cannot believe that 15.00 gets you such a clean car. Employees are fast and efficient. They even let you pick out the scent for your car.
-
March 2024 by Ashley Villanueva
Fabian and Victor were amazing, must stop by!
-
February 2024 by Bruce Polay
Called this location after getting home to find that the driver’s side shield on the mirror came off in the wash. After my return to the store I was met by Ivan, who found the piece, cleaned it and replaced back on the assembly. Thank you so very much for such extraordinary service!
-
February 2024 by John Ilici
Mu experience with cobblestone Auto spa is very great. They have helped me in the past with the other problems I've had with the passes. I have no regrets for anything there. I like all the managers and employees. I always feel at home with them . Thank you so much, keep up the fantastic work.
-
February 2024 by Eder Avila
They went above and beyond to take care of my truck also Fabian took care of the details!
-
January 2024 by Maha A.
Worst place !!! I received a car wash and when my car was finished it was still dirty. They have no quality control. I don't speak Spanish so it's hard to get anything taken care of. This is th third time. I call to talk to manager and he didn't even do anything. He said he only paid $40. You need to pay 30 more dollars so we can clean the inside but he didn't inform me from the beginning about the $30 that I have to pay . If you're going to pay 20 or 40 you'll get the same results .
-
January 2024 by Kitten K.
I received a car wash and when my car was finished it was still dirty. They have no quality control. I don't speak Spanish so it's hard to get anything taken care of. This is the second time. I call to talk to manager and the leave you on hold forever. Then I call back and they say that the manager will call back, haha on me. I responded to the manager with my contact information, and there has been no response. This place is a joke.
-
December 2023 by Elma S.
Don't let them scam you into a Detailed car wash. Just pay for the basic, you get the same results. Pictures are after the second go around I had them do.
-
December 2023 by Mark Norman
Decided to have them wipe down the dash and doorpanels with Dressing. They did a halfway job. when I complained about. It it was gonna take an extra 45 minutes to fix it. Don't ever go here. They're horrible.
-
December 2023 by Diane W.
I can see why this place has bad ratings. They are expensive and they do a horrible job. I didn't buy the cheapest wash and I swear they barely vacuumed cause there were still crumbs and the inside windows still look like no one touched them. There were still bug guts on the hood of my car as well. $30 is a rip off. Definitely canceling the membership. So sad there isn't a decent full service car wash here. Disappointing. I can do a better job myself.
-
November 2023 by Katie Caravantes
This is our second visit to Cobblestone, and unfortunately, we have experienced disappointment once again. We had paid for a platinum wash, specifically requesting in the notes to have the interior wiped down, door jams dusted, and the dashboard dusted as well. However, upon inspection, it appeared that these areas had not been attended to at all. We also noticed that there was still dirt present inside the vehicle. When we approached the staff about our concerns, they mentioned that we had not paid for a thorough scrubbing of the dirt, and the floor mats had sticky residue that contributed to the difficulty in removing the dirt.