Coach is a renowned global fashion house established in New York in 1941, recognized for its high-quality leather goods, including handbags, wallets, and shoes. The store at 7700 W. Arrowhead Towne Center, Glendale, AZ 85308, offers a range of services, including bag customization and repairs. Customers have praised the exceptional service provided by staff, particularly highlighting Kevin's knowledge and dedication to ensuring customer satisfaction. Despite some concerns about product durability, Kevin has shown great compassion, assisting customers through multiple returns and helping them find satisfactory replacements. Reviewers consistently mention the store's friendly atmosphere, impressive selection, and outstanding product quality that surpasses expectations. The helpful and attentive staff contribute to a positive shopping experience, making it a must-visit for Coach enthusiasts. Overall, this Coach outlet is celebrated for its excellent customer service and a great variety of merchandise at appealing prices, ensuring that customers leave happy and eager to return.
Had my bag Conditioned, purchased a NEW bag and my son's 2nd bag.. had all of our Tags engraved...
January 2025
Tesha (sorry if I’m spelling that wrong) was super friendly and helpful. Very knowledgeable on the product and a great salesperson! Wasn’t planning on actually buying anything when I walked in, but she helped me find something I really loved!
February 2024
The service is wonderful here, they were very attentive and took the time to make sure everything was right!
