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February 2024 by Milica Glavas
Super quick and amazing services, 100% recommend this place to anyone !!
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February 2024 by Mia Mazzochi
amazing customer service all around, speedy scheduling and quick repairs. above all i appreciate the transparency and communication from this business.
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February 2024 by Sanjin Hadziefendic
Brought my car for a service and they were great. Quality work and wasted no time. Dasha, the front desk girl was friendly and helpful. The ownership is involved and runs an excellent shop with skilled mechanics.
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February 2024 by Dino Perviz
Great service!!
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January 2024 by Cruz C.
Amazing service. And Honest as the day is long. Carl has done great work on our autos
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December 2023 by Matt Jobin
Carl 's is the best if you want work done at a reasonable price. Go here for that. If, however, you want a fancy waiting room and so forth this not the one. So much more honest than the dealerships around here
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November 2023 by davecauthron
I have been going to Carl’s for at least 15 years and Carl’s service is excellent. Carl is always honest and his service is outstanding. I do not go anywhere for my auto service other than Carl’s, he is the best!
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July 2023 by Karen M.
7 hours ago I made appointment at 7:00 am on a Friday to get my vehicle repaired. My husband and I arrived at 6:54, we were met by grumpy Carl. He stated he would not to speak to us because it was before 7 and he was not opened for business, "Just leave your keys". My parents have done business with Carl in the past and were satisfied with his work, so I complied and left my keys. Carl called and said my vehicle needed an O2 sensor and the repair would be around $400. I agreed. I called around 3:30 pm and they were still waiting for the part.. At around 4:10 my vehicle was ready for pickup. While driving home same problem was occurring. I immediately called, spoke with Carl. He said, " Is you check engine light on then we fixed the problem." "Bring your car in on Tuesday." Well, I got stranded in the middle of an intersection in 114 degress. My husband had my car towed to shop on Nothern and I-17.. Very professional. Vehicle required a new distributor, stating any mechanic would hve known that. At one time maybe Carl's Car Care was reliable, now Carl is dismissive, uncaring, and just waiting to retire. Save your money and your health don't go to Carl's.
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May 2023 by Taylor Clark
We love Carl’s Car Care and recommend them to all our friends for an honest and friendly mechanic.
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May 2023 by Cassandra D.
Once again Carl's Car Care has kept me satisfied and happy! I brought my car in for a minor repair ( a bent piece of plastic near the tire) they fixed it quickly and let me go on my way. They have honestly been the best car place I've ever been to, I completely trust their recommendations I NEVER have felt over charged or like they do unnecessary work. I recommend all my friends and family to go here. I am a very happy and loyal customer. Thank you guys so much for your help
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April 2023 by Nancy Gorman
Carl's shop is keeping my 2005 Camry on the road and running great. I am grateful.
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April 2023 by Rebecca Weber
My parents recommended you guys and they were absolutely right! On time, fast and friendly. Thank you
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March 2023 by ComputershareSLS LGBTQWhistleBlowerEmbezzlement
I called a couple (understood two stars is better than 0) minutes before they were closed to do a price check and they(picked up and asked for the purpose of my call) yet unprofessionally told me that they're closing soon and to call back tomorrow after I specified my purpose. She lacked empathy a better explanation and the tone was self explanatory before the response was given. Say it with a smile on your face(unfortunate news), and providing details regarding your prices isn't the same as scheduling an appointment last minute and the closing soon explanation is a blanket response.Service: Auto maintenance
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February 2023 by Phoenix Analog
I went to Carls based on the google reviews but maybe I should of read the ones on yelp. I’m not here to bash but to share my personal experience and let you make your own decision. I called about pricing for an oil change and I was told between $50-$60 well my bill was $91. The young lady and older gentleman in the office were nice and friendly. The restroom and waiting area are clean and tidy. I asked if my tires could be aired up and was told that was already part of the oil change along with checking and filling my fluids. Needless to say my tires definitely didn’t get any air in them. My oil change was $51 plus $24 for labor and $8 for a new drain plug gasket that was mysteriously broken somehow, as well as $2.49 for shop supplies. I guess my issue is the higher price after being quoted a less price along with the additional requests that were made, promised and not delivered.
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February 2023 by Paula Soule
Very friendly very considerate of your Situation. Took care of all the problems In a timely manner