Big Lots is a well-established business that has recently made some big changes to its stores in the Phoenix area. Customers have noticed significant improvements, with the stores now being clean, organized, and well-stocked. The staff also seem to take pride in their work, creating a positive atmosphere. However, some customers have had mixed experiences. One shopper was disappointed that a discount offer did not apply to them, despite using a credit card. Another customer purchased a floor model chair, only to find a missing piece that has proven difficult to replace, leading to an inconvenient and costly situation. Overall, the reviews suggest that Big Lots is making efforts to enhance the shopping experience, with cleaner and more organized stores. While some challenges remain, the business appears to be focused on serving its community in the Glendale, Arizona area.
