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February 2023 by J J
Called to set up a tow for an SUV, the agent that answered quoted a price that was double what was listed on the website. When I informed them that its almostbsouvle whats listed on their website. They stated we don't have a website, its not changing an proceeded to end call.
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November 2022 by Togba Goe
Expensive
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August 2022 by Shawn Moore
Called for a tow 2 miles from the shop was told 3 hours yes right
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May 2021 by Michael Strautz
I'm not one to give one star reviews. But having a little bit of an emergency and receiving no communication via phone calls via text message or even via the built-in Google maps chat function no response was given I ended up having to go with another towing company in order to get my vehicle home and get it repaired. Still have not received any communication so two Stars.
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May 2021 by Christopher Ross
Website literally says clearly it’s $65 for a tow under 5 miles. Called to receive a quote and get picked up and was told over the phone is would be $125 for less than one mile.Your receptionists are either straight up lying, or you don’t know how to update a basic website. Either way I wouldn’t trust you with machinery worths 10s of thousands. Called Towboy Llc instead. The people are nicer and they actually charge $65 like their website says. ?
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May 2021 by Lisa Peterson
10pm on a Friday night, when most people are closed we needed a tow.. Cool guy, professional and friendly. Didnt have to wait very long for the tow truck to arrive which was a huge bonus. Definitely recommend this place!
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March 2021 by Sara C.
THESE PEOPLE WORK WITH CRIMINALS!!!! They are LIARS!!! I found this company because I was investigating O&A Towing Services. O&A ILLEGALLY HELD ONTO MY CAR (see my post there for more details). I noticed AE's website was linked to O&A's FB page, so I called to see if the two companies were related. The person I spoke to on the phone assured me they were not related and they would look into the matter. I had two family members call from different area codes, only for the person to ask why I had called them again and to HANG UP ON THEM. THIS PLACE IS A SCAM. Maybe stop live streaming video games on your Facebook page and start acting like a real adult, you POS. This place is not BBB accredited!!! DO NOT USE THIS COMPANY. THEY ARE PART OF A SCAM. Their website opens with "PROFESSIONALISM IS THE KEYWORD." What a joke. See the attached screenshots for proof.
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December 2020 by Michelle Contreras
Vary quick and helpful and inexpensive.
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December 2020 by Greg Adams
Quoted me 185 dollars for a 7 mile tow. They want payment up front before they even dispatch because they know they are ripping people off.
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January 2020 by Tony B.
I called both numbers provided and never did get to speak to anyone other than a voicemail message. Evidently their "24 hour service" is not 24 consecutive hours in a row. If you need a tow late at night or early in the morning...call someone else.
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December 2019 by Priscilla D.
Very prompt and affordable. Even though he was busy his timing was right on point. Sunday and he still was professional and prompt
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April 2019 by Roy Love
Man this the second time I have attempted to used them for a towe. I called to ask about a towe they told me 80 to travel 0.9 miles. I felt that was a little high but I was still going to pay. The lady was a little rude when i asked If 80 was the lowest they can go before I can finish talking she cut me off told me to hold on and put someone else on the phone. I was given a wait time of 1hr to 1hr 30 min at most. I waited 2 hrs before I called back for an ETA. The Dispatcher said she wasn't able to get a hold to the driver so she will call back, She called back about 10 minutes later just to tell me that I would have to wait another 2 to 3 hours because the driver ran into some issues. Instead of them letting me know as soon as it happened they let me wait TWO WHOLE HOURS , 30 minutes AFTER my given max time. I probably would have still been waiting if I wouldn't have called to check myself. This is the second time they made me wait for hrs without even calling me. Very careless and unprofessional in my opinion, I understand things happen but to leave people hanging is not cool you never know someone's situation ..NEVER EVER again
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April 2019 by A B
It's a pretty pathetic working strategy to have a 24hr service and label online yet have no one employee ready to do their job till 10a...but you're 24hr....they'll probably take an arm and leg too just putting it out there
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December 2018 by The Seer Judah
Terrible. Lied and said they were on their way for 6 hours....then poor phone help as well.....use someone else
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November 2018 by Peter C
It’s a pretty pathetic working strategy to have a 24hr service and label online yet have no one employee ready to do their job till 10a...but you’re 24hr....they’ll probably take an arm and leg too just putting it out there
