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September 2024 by Deborah Taylor
I’ve been with them for 9 years and have never had any issues whatsoever. Customer service is great and all of the representatives are always helpful and friendly.
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April 2024 by Shelly Rodriguez
Great bank! Fast, pleasant, efficient employees
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February 2024 by Gloria M
Mindy went above and beyond! Her customer service is exceptional! I have had nothing but the best customer Service Support at this location. Thank you
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January 2024 by Mellony Moore
Katama bank is very good to me they showed me good loyalty and this is a good bank you can bang with
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January 2024 by Olivia Stone
Worst bank ever DONT EVER PUT YOUR MONEY HERE!!!!! They don’t give you your own money when you need it
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October 2023 by Tomasenia Thigpen
Great ?
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August 2023 by Rocio Roa
The ladies in this branch are super helpful, knowledgeable and efficient. I would definitely recommend!
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August 2023 by adam glittenberg
Great bank. Very helpful employees
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December 2022 by Meena Heather
I just want to wish Alexandria Maya and everyone at the branch at the Walmart location in Glendale a very Merry Christmas. Alexandria you are amazing. I appreciate all your help. You go above and beyond to all help me when I'm there and with a smile. . THANK YOU....M.Sykes
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November 2022 by Carl
I have had nothing but problems since I opened this account it started with the time it's taking to clear a government check another bank took 24 hours and cleared it I opened this account almost a week ago and I'm still waiting. Then tried to call no answer several times .go up there and there closed sign says go to a different branch and I did and there closed. My attitude towards this bank I'll keep to myself not very good bank at all will leave as soon as my check clears
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October 2022 by Pedro Flores
Manager is lazy, and the place keeps changing hours
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October 2022 by Dede
Amazing bank went in today and was able too get help with everything I needed shout out too the two women bankers that helped me today ??
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September 2022 by A 1 (The Alarm Guy)
Worst customer service from the manager at this location. She honestly does not know what she is doing. I brought a payroll check in just like other times but this time she decides not to cash it. Has no reason what so ever except she said she doesn't feel comfortable cashing it. I can not believe she denied cashing it after I've cash these checks from my employer for the last 2 years and it'd on record. This lady is literally fluttering all over the place miss pressing buttons on her computer and messing up her tasks that she's working on constantly saying out loud "oh shoot, oh dang it I pressed the wrong button again". She seems way stressed out all the time and obviously can't do her job correctly. My legitimate check that she's cashed before but decided to not cash now for no reason is a prime example she should be fired or demoted. Take my advice and do your banking somewhere else. This bank will turn you away when you need a legitimate payroll check cashed.
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June 2022 by Michael Cramer (The Alarm Guy)
Worst customer service from the manager at this location. She honestly does not know what she is doing. I brought a payroll check in just like other times but this time she decides not to cash it. Has no reason what so ever except she said she doesn't feel comfortable cashing it. I can not believe she denied cashing it after I've cash these checks from my employer for the last 2 years and it'd on record. This lady is literally fluttering all over the place miss pressing buttons on her computer and messing up her tasks that she's working on constantly saying out loud "oh shoot, oh dang it I pressed the wrong button again". She seems way stressed out all the time and obviously can't do her job correctly. My legitimate check that she's cashed before but decided to not cash now for no reason is a prime example she should be fired or demoted. Take my advice and do your banking somewhere else. This bank will turn you away when you need a legitimate payroll check cashed.
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May 2022 by Abraham Rodas
they never answer the phone and when they do they try to brush you off by telling you their system is down or telling you to call the 800 number they should hire people who have customer service as a priority
