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September 2024 by Laurie Oneal
Gabe was very helpful.
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August 2024 by Joshua Heilner
It is very disappointing that services we rely on are made to benefit the corporations, not the consumers. It is also disappointing that the representatives do not have very much experience. Carter was very deceitful. He kept changing plans on us to show the “potential” savings, however he would forget what our original plan was. He failed to mention that if we “upgraded” our plan, our cloud data would be deleted so that took another hour to reverse that error. They could not completely restore the information from the trade-in phone. We are missing a month’s worth of text and calls. The whole process took about 5 hours and we are paying more than before so not a good value. In addition, their selection is limited to the most expensive phones unless you want to wait for them to order it. Not helpful if you have a broken phone.
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August 2024 by Leslie Laramore
Carter is awesome he helped me with my internet and a phone.
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July 2024 by Katelen “Katland” *
After waiting for half an hour at the Val Vista/Baseline and not being helped I drove to this location. I’m so very glad I did. Zach was extremely helpful in finding the best phone for my upgrade and took the time to answer all my questions. Couldn’t have asked for a better experience.
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June 2024 by Kathy Schusler
I was lucky to get Gabriel to assist me, great Customer service, patient,kind and spent a lot of time helping me.
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June 2024 by Jacob Montoya
CJ was very helpful. Answered all questions and helped with everything that I needed
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June 2024 by Kimberly P.
I went into the store hoping that someone could help me after dealing with the customer service on the phone. CJ was very helpful and informative. He tried everything to resolve the situation and even though we couldn't get it all taken care of due to the departments being closed for the day, I still think he did a great job. He was also very nice and friendly.
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May 2024 by Bryan
The sales person got me exactly what I wanted including promotions.
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May 2024 by Joel 400c
Your rep was by himself, had several customers there, he did his best to help all of us without making us feel being ignored. He did a great job solving my issue.
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April 2024 by Linda
Technician was very knowledgeable and helpful with my new phone and set up.
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March 2024 by joel lasiloo
zach is amazing!
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March 2024 by Anne B
Austin was knowledgeable, personable, and went above and beyond to get what I needed. He also remembered me when I returned 4 days later. Excellent customer service.
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March 2024 by Anne Bartee
Austin was knowledgeable, personable, and went above and beyond to get what I needed. He also remembered me when I returned 4 days later. Excellent customer service.
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March 2024 by Jerry DeBruin
Great fast customer service
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March 2024 by Vicki Roe
The service was great, plus very professional and they got my problem resolved. I would come back again. Thank you Verizon.
