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February 2024 by puneet makkar
The worst store I could go to… made racist comments and refused to take package while taking it from other white people… used abusive language.. I wish I could give 0 stars…
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February 2024 by Karen Ramsey
The clerks working were super helpful and helped until I got my copies right.
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January 2024 by Aida Teran
Matt was super helpful and I appreciated his patience as he help me sort my packages. Thank you Matt.
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December 2023 by Peter M
Stire opens early! Makes it nice to get tasks done before going to office. UPS makes it super easy to package, address, and mail gifts anywhere in the world. Associate was very helpful in providing info on low cost shipping options (forgot his name, but like 6’2’ tall with glasses).
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December 2023 by Heather A
Worst UPS location in the east valley. One employee is very rude and should not work retail if he isn’t capable of having good customer service. It’s the holidays and this guy went out of his way to be rude to his customers who had waited 20+ minutes in line.
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October 2023 by Danielle Alvarez
I came into the store to get copies for my study guides. I was so stressed out for my upcoming exam. Caley and Felix were absolutely incredible! They were kind and so helpful! I will never go to another UPS location, amazing customer service!!!
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October 2023 by Tommy Edward
Today we spent some time with Caley at The Ups Store (Higley/Pecos). She was very knowledgeable and professional towards Notary duties/responsibilities. She was very personable and assisted us with numerous documents. I would recommend Caley to anyone who needs official documentation notarized. This was a flawless transaction for us, thank you Caley.
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August 2023 by Jennifer Barrios
Felix gave great customer service! He made sure my prints were perfect. I watched him give care to an elderly women who seemed overwhelmed by the amount of documents she was mailing out. Felix was very kind and patient with her! In a world of crazy, this was so great to come to a shot front that has its customer’s at top priority!
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August 2023 by Jenn B
Felix gave great customer service! He made sure my prints were perfect. I watched him give care to an elderly women who seemed overwhelmed by the amount of documents she was mailing out. Felix was very kind and patient with her! In a world of crazy, this was so great to come to a shot front that has its customer’s at top priority!
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August 2023 by Arizona Wedding Planners
Donald is AMAZING!!! I went to the USPS post office and they didn’t help me at all and didn’t have any of the supplies I needed to ship a telescope. Not only did Donald take the time to help me pack and cut down a box to make it more affordable to ship, he was so patient, kind, and helpful through the whole process. Thank you UPS! Next time I’m coming here first for sure. Donald I appreciate your help and your kindness!
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August 2023 by Audrey Chung
This UPS store has the best customer service! Felix & Brian helped my husband and I with some Amazon returns and they were so accommodating. Not only that, but they are also quick & efficient. Definitely will be coming back here whenever I need to go to the UPS store. Highly recommend this location! It’s the best one in Gilbert.
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August 2023 by Sam Mehlhorn
Always a great experience and friendly staff every time I come (Cierra helped me today and she was great, they all are!). I have my own business so I send out client gifts frequently and have been using this location of UPS for about a year now, and its been great- they never complain when I come in with all my packages haha and are always ready to help! Good prices and I'm always surprised by how fast their shipping is too.
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August 2023 by Jolene Young
I frequent this UPS store weekly and the staff is always quick and efficient. Today I needed more assistance with lifting heavy packages and the two gentleman went above and beyond to help me.
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August 2023 by Brayden Grantham
I came in here after a long day at work and boy was I exhausted! I ended up shipping a few things out and Matt made it so easy and quick. Props to him for creating some memorable conversations as well! Great store with great employees! Thank you Matt!
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August 2023 by Mason Banks
My experience at this ups location could not have been better. The young man, Matt, who assisted me was extremely helpful. He was also so gosh darn cute. If I were Carol tome I would promote people like Matt. Very responsive and helpful! Take notes FedEx!!!
