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March 2024 by Mel K
Karsen was an incredible help in getting my fingerprinting done today! Excellent experience. He deserves a big raise! Thank you!
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March 2024 by savannah tanner
Trevor!!! Could not be more pleased!!!!! Trevor was an absolute god send for my fathers funeral.He printed all the programs, inserts, memory cards, photos, posters!!!!!I just cry when I think of his kindness!! It was a one stop shop and went out of his way to make sure I had everything I needed and even things I couldn’t think I needed!We will forever be indebted to Trevor! And Mike
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February 2024 by Ginny Crocco
What amazing people! They took the big box that I had tried to create and remade it so UPS would take it without charging extra! They even added more packingmaterial. Granted, I will certainly not expect this every time, but Karsen was so positive and friendly, this is my new favorite location and I use UPS a lot! SE corner Baseline/Gilbert
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February 2024 by Deirdre Anderson
The staff here is always so friendly and helpful. I often come here for Amazon returns, and they are always pleasant and patient. Today, I received above-and-beyond friendliness from Ray (or Rae; I'm not sure how she spelled it). I had around six returns and she handled the transaction masterfully. I fortunately had all of my returns organized with screenshots ahead of time to streamline the process, but I was unable to tape one of my boxes, and she offered to do it for me. I hope her bosses read this to know their staff are doing a great job!
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January 2024 by K C (K)
Everyone at this store was really helpful —I came in during lunch. Immediately they helped me with some printing work, but I had to step outside to verify some information. When I came back multiple other customers were ahead of me in line and all being served politely by multiple staff members. Everyone was working. The team members who had not helped me at first acknowledged me, and I waited patiently. When my time to finalize everything came up, they were helpful and efficient. Really, everyone was just very kind. One employee was named Ty. I didn’t see the names of the two ladies, but they were also really helpful. 10/10 would come back.
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January 2024 by Dusty Lee Sledge
This employee was amazing and made everything very simple.They deserve a raise.Wonderful experience.Ten Stars.
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December 2023 by Home Inspector Dan
I went in and the clerk said he couldnt take a fedex dropoff, but helped mebimmediately apply tape and my label for free. Great service!
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December 2023 by Bambimomof3
The UPS store on Gilbert and Baseline rocks! The young people that work there are amazing. Soooo nice and sooo patient. The other UPS stores in the vicinity have grumpy people working there. So come to this one!
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December 2023 by Sunha Park
Sorry I don't remember her name but she was middle-aged female with white/grey-ish hair. I visited the UPS store on 12/5 at around lunch time. She was so helpful. I didn't know I could get stamps from UPS so my next place to go after UPS was USPS just to get some stamps for my Christmas cards. The lady at UPS saw my Christmas cards in red envelopes and asked if I needed stamps too. Absolutely yes! So I was able to get holiday special stamp book and send them all there at UPS store as well as sending my 2 mails to 2 different countries overseas plus shipping a box package to California. She saved my trip to USPS! (And you all know how horrible USPS is.) While she was helping me with those 2 envelopes mailing internationally, she had a little issue figuring it out how but she sought for help from her coworker and solved it fantastically. And all the process only took less than 10minutes. I really appreciate for her help and she was super nice, knowledgeable, helpful and friendly. Please give her a big compliment!And all other staff there are just so amazing too! This is my go to UPS store for sure. I had not that good experience at other locations. Everyone here is so helpful and awesome!
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December 2023 by Veronica Montgomery
I go out of my way to go to this specific location. The kindest and most helpful, always serving with patience, workers. I have gone on several occasions and had been served by Karsen. All great employees each time. Thank you!
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October 2023 by Jaime Pickett
This place is great!! Ive been using this location for a solid year and a half. I live in Scottsdale but occasionally have to go to Gilbert for work ect. I save all my printing needs for this location. Last year they had all these GIANT heads printed of different people for different occasions, I thought they were great and they made one for my kids 13 th birthday!!! I have my company menus printed there and will eventually have my A frames printed as well. Oh and personal things. . Thanks guys!!!
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October 2023 by Kari Miller
A big thank you to Trevor and Carson for always being the best part of my trips to this store. I am always sure I am receiving the best price they can get me for whatever length of time I need. They take special care of me and make my shipping much less of a headache! I have gone many other places and nowhere is as nice and efficient as this one.
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October 2023 by Jeff Miller
I have used this UPS Store on multiple occasions for printing services. Trevor has always been so helpful in creating just was I was looking for. His kindness, promptness, honesty and professionalism always reins. Thank you all for always providing stellar service!
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August 2023 by Erika B
Amazing service, always ready to help. Friendly and welcoming staff. Impressive customer service, and the place is spotless! I Came in to notarize my vehicle title and Abby was great she helped me out in a few minutes I was in and out which would've took forever at an mvd !
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July 2023 by Marie Piayai
This specific UPS store is just the best. The owner is so accommodating and has a great sense of humor. They designed my absolute favorite custom coffee cup with the best picture of my fur babes. It brings me so much joy, and the store is always a pleasure to work with! I’m sure they have to deal with a lot of demanding customers, but seriously this store works so hard to please it’s customers and goes above and beyond.
