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April 2024 by kathy f.
This was one of the worst cleaning of the interior I've ever had! The cup holders stayed dirty, the passenger seat had dirt on it that I had to brush out. They left garbage in the car door. I paid $32 ish dollars! Definitely will not go back there.
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April 2024 by Its H.
Teamwork with respect!The manager was awesome with her job as usual!Service, I guarantee you worth it.Fast and smooth.
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April 2024 by J D.
Went through the wash for the first time and ended up snapping my brand new bullet antenna. Went to customer service and said there's they can do but offer a free wash. First time taking my truck to this wash would not recommended coming here. Not coming back. If I could do 0 stars I would
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March 2024 by Bre D.
This is now my second time coming here and I paid for the $16 outside wash. The guy at the front was very nice and the guy who dried my car was fast and nice, but the car wash its self was a $5 car wash in my opinion. Everything was half ass since it's a "hand wash". Also they need to catch on with times and offer the rags at the end with the vacuums. I couldn't even try and fix the mistakes that their employees made on my car wash that I paid for! I took pictures of my tires and rims especially since that was the worst.The running boards were also not clean at all
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December 2023 by Juan E.
My experience here was horrible. I purchased the 26.99 service that includes the hand dry and vacuum, tire shine etc service. The reason for my 1 star review is due to the guys who vacuum inside my vehicle didn't do a great job. I TIPED THESE GUYS 20.00, which I regret. Also considering the fact that I was thinking about getting the monthly subscription. I went to ask for the manager and I talked to Evan "Store Manager". I told him the issue and all he did was apologize and told me that "the guys have had no breaks and a long day". Didn't initiate the issue at all as he was talking to some random guy next to him on a black Chrysler 300 leaning back like if everything was ok. I DONT RECOMMEND THIS CAR WASH BUSINESS AT ALL. BAD SERVICE AND MANAGEMENT.
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December 2023 by Ella D.
Do not come to Jackson's, they will scam you. I've been coming here for a few years now. After only purchasing a single car wash back in May, they automatically enrolled my credit card in their monthly membership which I never signed up for, they didn't even give me the barcode and I was never given an account number. After calling repeatedly during business hours, I could not get ahold of anyone. I tried calling probably over 30 times over the course of a few months. I also submitted a request form on their website which never was followed up on, as well as drove to the physical location. I explained the situation to the manager and he said that he can't help me and that I need to contact corporate, I repeated that I could not get a hold of corporate and asked if he could help me and he told me he couldn't do anything about it. Even though I was being very respectful, he couldn't care less about helping me find a solution to this issue or even cancelling my membership. They charged my card for 7 months now without my consent and are refusing to refund all but one month. Absolutely terrible customer service, response time, and integrity from this business. I am not one to complain to or about businesses with poor service but this was off the charts and has not been made right.
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December 2023 by Heather L.
Paid WAY too much for what I got, there was only one car behind me yet they rushed the vacuuming and interior cleaning ' if you want to call it that ' like they were swamped. I WILL NOT be returning, wish I didn't add that $15 tip on when I paid because they didn't deserve it but I must say the guy that wiped my car down when I came out of the car wash was awesome!
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November 2023 by Brandon L.
Ansolutley horrible. The car was just as dirty as when I brought it to them. Mud all over running boards, wheels were not cleaned and windows were so smeared that you could barely see through them. They should not be in business. They are horrible!!!!!
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October 2023 by Sam M.
My wife and I normally come in 1 or 2 times a week to get our car washed this last time was horrible my car came our dirty after the wash talked to the young man if I can speak to someone in charge and as I said this a young lady in a white shirt walked out of the car wash building and the young man said "hey he needs to talk to you" and she rolled her eyes and walked back inside. He told me that she has been in there all day and that was one of the first times she had walked out there..... he apologized for HER and said he will just take care of it, he sent me back around to have it washed it again and it was good that time. I was talking to my wife about the situation and she said the same young lady had called for our car when it was finished last week and had rolled her eyes at her. SERIOUSLY why put someone in charge if they aren't going to do their job and not help out customers when its your job I'm sorry but that girl was just plain rude who guys need to need to find someone else to do her job. oh I was there the morning of 10.9.23. WAY TO LOSE CUSTOMERS IS RUDE EMPLOYEES. My wife and I will come back again next week and I pray the young lady no longer is in charge or hopefully just doesn't work there anymore. I'm giving 3 stars for the young man who actually does his job and polite and doesn't roll his eyes at me nor my wife.
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October 2023 by Brent D.
First time customer attempt and they failed. Pulled up for a wash two cars sitting in one lane two other lanes open. No instructions found as to how to proceed, no employees visible. Additional vehicles pulling up and appear to be just as confused. No printed information no employee seen just two cars sitting that looked parked. After a few seconds the cars behind me pulled out and left. An employee appeared but no eye contact and no help. I also departed from the property. I went to another business greeted by an employee also found clear instructions for self service. I had no problem purchasing unlimited membership for both my cars.
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September 2023 by Dave K.
New Manager, Miguel I've had some problems in the past but ever since he's been in there my car has been taken care of
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September 2023 by Makenzie F.
Asked for an oil change and a car wash and Jackson's went above and beyond! My car door's interior rubber lining fell off a while ago and the manager, Ryan, fixed it without me even asking. Mario and Ryan did an amazing job, they care about their customers and I left extremely happy with the final product. My car looks amazing.
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August 2023 by Kristin Q.
Really not worth the price at all. Barely vacuumed. Windows not clean. Would not recommend.
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May 2023 by Logan Rowley
The wonderful woman who was working at 7:30 April 26th needs a raise or a bonus, after my card declined a twice I was leaving the store when she paid for my gas out of her own pocket. I can't remember her name but I very much appreciate it and hope she gets the praise she is deserved.
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May 2023 by Daniel Corum
Closes at 10pm