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May 2023 by Aloysius C.
Poor customer service. Disrespectful employees and assistant manager. Bad attitudes all around. So what to do? I just dish it right back at them. All of a sudden everyone's acting helpful like they should have been in the first place.
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April 2023 by Carla Gonazles G.
I love the Murray's at this. Carol is so knowledgeable and friendly. I always drop by to see her! A very satisfied customer.
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February 2023 by Sierra M.
They don't take Apple Pay/ contactless payments, I think it's the Starbucks inside that accepts it cause both self checkout and regular checkout don't take it even though it says they do
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December 2022 by Rusty S.
I don't know who "Rebecca" is, but insulting customers telling them they "are too poor" and "should not be allowed to shop here" is absolutely NOT acceptable followed up with a "I've worked here long enough, they cant fire me". I get you hate your job but to take it out on customers is beyond poor behavior. I will not shop at a establishment that literally insults their customers. Who does that?This as always will be swept under the rug by the company. But people should be aware when they shop there you will get insulted by "Rebecca".
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November 2022 by Allen H.
I completely spaced and forgot about our pickup order. Was almost 2 hours late and they still had it there for us. Great service.
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August 2022 by Karis L.
I won't lie, I got lost day dreaming while driving and ran across this store. I figured since I needed things from the store that I middas well go here. I've never been on this side of the tracks. The store is kind of hidden if you ask me but perhaps it's just me. It's pushed back in the lot where it's located.Upon entrance, the first thing that I noticed is that it feels really small compared to other locations. I also noticed that, I didn't see any employees which, I'm thinking, either they are very short staff orrrr they don't wear uniforms here. Odd I noticed that this store doesn't feel kept up products weren't organized, freezer doors appeared dirty and the isles weren't clean. I ran in, got my items which were the same price as other fry's stores but, I did find great deals on "MORNING STAR" products, which is a plus since I'm finishing up a "no meat" challenge. I was able to grab the"Morning star" Burgers which were yummy and hotdogs which actually taste like real hot dogs. Plant based food can be expensive but these were a steal at $3.99 a box/bag. I won't return to this location because of it's dirty vibes and lack of employees around. It was an odd experience to be honest, but each is own. I was happy with my Gatorade and "Morning star" items.
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June 2022 by Jeff R.
I go here because it seems clean enough and it is near my house.1.) Why did Fry's change the way fuel points work? I had 40 cents but could only use 20 cents because half was from ladt month and half from this month. I am not sure who thought this was a good idea but they need to be placed elsewhere.2.) Your online shopper people routinely cut me off or leave their carts in the middle of the aisle and then walk away from it. Teach them to respect customers and be mindful of their surroundings.3.) Your aisles are so stinking narrow and for some reason you still want to place random cardboard food stand advertisements in the aisles making a bottle neck. 4.) A lot of the time the people in the store have no clue where things are stored. I asked about candied ginger and the girl asked if it was for a pregnant woman and to check the baby aisle... I mean do people not bake with ginger anymore or eat it for their own health? I was told if it wasn't there they didn't have it... they actually have it in 2 locations I discovered on a different trip and neither were that aisle. I also had to go to a different competitor store once because apparently Fry's doesn't carry anchovie paste unless they are a Fry's Marketplace...Are you trying to see what things you can make difficult before you kose customers or something?
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December 2021 by Tanja M.
I haven't been to the deli here for years, why? Bad service. Or extremely long wait times. Today, no one standing in line waiting on New Year's Eve morning. I walked up and the gentleman was slicing another order. He told me he would be right with me. I asked if I could just get a pound of ham and I would come back for it. He did not even let me complete my sentence and told me that he was not waiting on me until he was done and it was company policy. I walked away. I will never ever ever shop at the deli at Fry's. I'm not surprised there was no one waiting for deli meat. If this is the kind of service that is given. Why don't you guys just slice up everything put it in the case and be done with customer service because you're bad at it.
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May 2021 by Ana B.
Recently moved to Gilbert from San Diego and I find this store to be awesome in every way. The employees are wonderful and very helpful, great selection in deli, meats, produce and they even have a Murray's Cheese section where you can get cheeses from all over the world. Definitely a must experience. Also be kind to the employees they try very hard to please the customers.