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February 2024 by Jessica
Yvonne was great! She really cares about the people who come in this store! She does all she can to help in anyway!
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February 2024 by Belinda Johnson
Always satisfying
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February 2024 by jerry jerry
Pep Boys exceeded my expectations in every way possible. From the moment I walked in, I felt like family. The staff went above and beyond to ensure that my car was taken care of promptly and efficiently. Their dedication to customer satisfaction was evident in every interaction. Not only did they fix my car on time, but they also provided exceptional service throughout the entire process. I highly recommend Pep Boys to anyone in need of automotive care. They truly treat you like family and ensure that your car receives the attention it deserves.
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February 2024 by Chad Jones
They went above and beyond to make sure they got me my truck back in time for work the technicians even came in on their day off on Sunday and finished my truck can't say how grateful I am to them
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February 2024 by Autymn Soszynski
Yvonne was very kind and very helpful, I would definitely go back again!
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December 2023 by Adam Campbell
Stay away, I was quoted a price over the phone, came in to drop my car off for service, found out the real price was $250 more. Waste of time, Yvonne will tell you anything to get you in the door, bait and switch operation.
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November 2023 by MyPro Email
I had a full synthetic oil change with free inspection. It was a bit more pricey than I was expecting. I've been doing my own oil changes for years so I didn't know what to expect on the cost. Free inspection brought up a bunch of codes. Was quoted $35 to have the codes further diagnosed. I will be going back for the dx. :-)
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October 2023 by Ed Thomas
Honesty and integrity are the first words that come to mind. They very easily could have ripped me off for an unnecessary repair am I would have never known. Instead they told me the truth and sent me on my way. Yvonne, you just got yourself a repeat customer!
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October 2023 by Ed T.
Honesty and integrity are the first words that come to mind. They had the opportunity to rip me off for repairs of over $1000 and I would not have been any the wiser. Instead they told me nothing was wrong with the vehicle and sent me on my way. Yvonne, you are a godsend!
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September 2023 by Cooper Wilson
Came in to get tire alignment, and was told my tires aligned. Called me 30 minutes into looking at it, I was told the brand new bolt on my brand new control arm was loose and the nut was missing. Took it back and looked; the "missing" nut was sitting right next to the bolt, next to a bushing from one of their machines still next to it. Not only did they lie to me to try get me to pay $300 to do nothing, they left it off for me to drive off unsafely.If hard evidence existed, these criminals would be behind bars. Don't trust your safety to them.
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July 2023 by Shenny Advincula
John was really nice about getting me in same day!I understand that car services take some time so I expected to wait a while but they got my battery changed, oil change, and tires rotated faster then I expected so It was a great surprise!They also called about other concerns about my car but weren’t pushy about having me get them done right then and there.Will most definitely be coming back again!
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July 2023 by John FLISS / StellarChi
Friendly John and the team at this location are all consummate professionals. They have my 1999 Camry begging for road trips ! Great vehicle service is combined with stellar customer service. Only shop I trust ! Highly recommend !
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July 2023 by Kevin Roberts
Kai and the gang did a great job. I thought I needed a new cat, concerned I would need to just get a new car. They found a small issue with a sensor, reset the codes and I was on my way
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June 2023 by Nora U.
This was my first time coming here and last,I went to get an oil change and my break pads done first thing they opened, I call at 2 asking if my car is done the shift leader or manger working there tells me that they got behind on my car and it will be ready at 5, and he says that I WILL GET MY CAR that day,I show up at 5 and they tell me it's not ready that the guy working on my car broke my router (when there was nothing wrong with mine) and that's why it wasn't ready but that it would be ready at 6 and that I was welcome to wait. Few mins pass by and the guy comes back to tell me that it's gonna take EVEN LONGER because the guy broke the bolt to my tire and he had to go run to the store the buy a new one. And he proceeds to tell me that I don't have to pay for it. WELL YEAH why would I pay for something I didn't break? So he tells me I can wait for pick up my car in the morning. Or that they can leave my car in the parking lot and that they could put my key somewhere?? Like excuse me what if my car gets stolen?? So We go pick up my car and the same guy tries to make me pay for all the things they broke and tries to charge me $300+ and we obviously told them why and he says "oops sorry that's a mistake" and we ask if we would get a discount for the inconvenience they caused by obviously not hiring someone who knows how to do those things since they broke 2 things within an hour of me waiting for my car. He gives me like a $20 dollar discount and my total was still 272. Which wasn't much of a discount in my opinion. They also did synthetic oil on a 2013 Corolla when I had specifically asked for the cheaper option when I made my appointment. But to sum this all up I will not be bringing my money to this place ever again. They made it super difficult and were very sleazy with their whole situation trying to charge me for things I didn't break and adding things I didn't ask for.
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June 2023 by Brenda Schmalz
My husband dropped his work truck off at 10:30am for tire replacement and the job was not complete until 7PM. Kept being told one excuse after another for the delay. When he drove off, the tires were completely out of balance. Will now have to take it to another shop to get the job done right. Never again. This is why we always go to Discount Tire for our personal vehicles.Update: noticed the next day that one hubcap was missing so obviously was not secured by this shop as well…