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October 2023 by Shrimpslushi
This credit union is very fraudulent. They take out overdraft fees for no reason, and when you confront the staff about it they will shut down you card and leave you unable to eat or pay for anything. This is very cruel as this has happened multiple time. I would highly advise to NEVER bank with Landings credit union.
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July 2023 by Miriam Matos
Customer service is satisfactory friendly and courteous
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June 2023 by Lisa B.
It just has gone down hill as far as over the phone customer service. Doesn't seem personable anymore like when we started. They also was supposed to have a servicing person cal me back and no one ever called. Here at landings your a number not a member it feels like.
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May 2023 by Salomé H.
I've been a member here close to 20 years and have been so disappointed lately with numerous things as the years go by. It's no longer a small friendly neighborhood bank.
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May 2023 by Casie Bailey
Landings made my 1st time buying a car from a private owner very seamless and easy! Got me pre approved quickly! The ladies worked quickly to get me quotes for the cars I was interested in and helped me find the perfect car. They will be my first stop for my future financial needs.
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December 2022 by Chuck Luton, Sr
Stormie always takes great care of me. Always friendly and does her job well.
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December 2022 by Lara Bruner
I love the mission of the organization, but there are not enough locations and their atm’s don’t let you deposit anything (cash, checks, etc).
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March 2022 by LM 2018
My experience at Landings bank was A+ everyone is extremely helpful always. I highly recommend this bank.
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March 2022 by Lm 2.
Great bank great excellent service. Branch manager Jane was able to provide me with excellent service. She was able to consolidate all me debt at a very low interest rate. Thank you Jane and Thank you Landings.
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November 2021 by Gabby S.
Not sure about the other reviews but I have always had great service. The staff are professional and personable. Lines aren't ever too long and they have great business hours!
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August 2021 by Scott Mary Ann Applebach
We contacted Landings Credit Union to get a better rate than our car dealer offered. We were traveling at the time and Ashley was amazing. We were able to submit everything from the road and the communication was excellent. Everything was signed electronically and with a small window to complete the process Ashley was able to make it happen. Could not have been happier with the service. Highly recommend Ashley and Landings Credit Union if you need a loan.
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February 2021 by Al M.
I go to this credit union location 1x a month to deposit a check. The account isn't mine, my name isn't on the account and the account holder isn't anyone I'm related to. Every single time they print the receipt with the account balance on it. Rarely they will ask for my ID and they can clear as day see what my name is, yet I still see the full account balance.
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February 2021 by Ligma B.
Super rude asked me "What" at the drive thru lol seriously this place has gone down hill wtf they need to rehire the old nice employees or retrain the new ones I've had my account for over 16 years and this place is so outdated straight up GARBAGE
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October 2020 by Lisa D.
Landings is a very professional bank. I have been banking with them since 1987. At that time when I would through the drive through they were always so courteous and would give my 5 young children a balloon and make their day! Their branch offices are appealing and friendly. They go out of their way with service. They pay attention to their customers and care about their needs. We feel safe and secure with Landings Credit Union.
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September 2020 by Cynthia D.
It's really sad that people have started being rude more often. I have been a customer and to not just one time but two times in one day they was very rude to me. I didn't appreciate how I was treated on the phone and in the drive through window. I closed my account due to the disrespect I received today. You may want to think twice before using this bank. I was scared by a business they allowed it. I filled proper papers and they did not take care of me as a customer. So I was ripped off and they allowed it to happen. So if you don't want to be scared out of your money I suggest not using them or watch your account. The lady who works in collections named Rose was very rude and disrespect to me. Just be careful. Banking with them is not safe for you. I hope this helps someone. I wouldn't want anyone to be out of money due to scams and your own bank doesn't keep you safe.
