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August 2024 by Alex Syring
Vincent is Awesome I appreciate how understanding and easy it was to work with him. Wants to do the best for me. I was with Progressive and he won my business by following up and working directly with me to see what my auto needs were. Thank you so much Vincent!
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August 2024 by James Rucker
Great customer service! 10 stars
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July 2024 by Jim Valentine
Excellent service and no shortcuts. Professional and solid agency. I have home, business and vehicle insurance. Highly recommended!!!
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July 2024 by Joe Watters
Very upset and disappointed! I've had my insurance with this agent for about 10 years. Looking through my policies they have them completely screwed up not the coverages that I requested whatsoever. Did not offer to make it right and even scoffed at me when I explained how upset I am. I will be ensuring elsewhere, this agent has never spoken with me directly never reached out once yet I've insured with her forever. Every time you call they do not answer but eventually they do call you back. I've been insured with State Farm since 2009 and I am changing all of my policies personal and business. Not happy with this agent. I'm out thousands of dollars because someone changed my policy and added full coverage to a vehicle that we did not request
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May 2024 by Aegis Arising
Love KK and her staffers. I have had multiple companies, umbrella policies, cars and home insurance. They are always fast, always knowledgable, always professional. Recommended.
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May 2024 by J J
I have been a customer of Kristi's for over 20 years. She and her team have been fantastic with helping me and my family for all our insurance needs. I won't go anywhere else!
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May 2024 by R L
I would give zero stars to Kristi Kiernan’s office if I could. State Farm itself is a great company. This office has cost me hundreds of dollars. When I ask to speak to my agent(Kristi) or the agent that I signed up with I was told “no”!! That I can’t speak to anyone else. When someone who has a policy with State Farm is told there is no one else they can talk to by the person that made the error then that’s a problem! I would definitely pick a different State Farm office to do business with!!!
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April 2024 by Mrs. Taylor
Jami was excellent to work with! Thankful for all her insight and assistance on finding such great savings for my family! New to State Farm and my experience has been a 10/10!
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April 2024 by Vinny Tran
It was great auto insurance agent in Arizona.
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March 2024 by Michael
Great customer service. The office staff is always accommodating to any request that I need.
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December 2023 by Pierre Shumpert
Great customer service!
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November 2023 by amanda aguilar
I worked with Vince and switched over my insurance for auto and home! Vince was very clear on my coverages and had great suggestions on what I should and shouldn't do with giving me the final decision! This was the best experience I've had with an insurance agent!! The whole office staff were very welcoming and I will not hesitate to refer family and friends to any of Kristi's agents! Thanks everyone!
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November 2023 by Melissa Garman
The people in the office will be nice to you until you actually need something. Then they'll make you wait all day while they find fine print as to why they won't cover you and then yell and talk over you while you are in your most frustrated and defeated state of mind. It was as if they enjoyed it. They expect you to know more than them and then talk down to you. When you ask for information in writing, they have to put in a request to have it mailed to you. This large company can not email you a document... and they dont have it posted online anywhere. NOT what you would expect from a company that has NFL Stadium naming rights. State Farm and this agency are awful in every way.
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September 2023 by Kevin Sategna
No follow up. Never returns messages left for her. Moved to another agent and she didn’t even bother calling to see why I was moving my business or thanking me for many years of business I gave her.
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September 2023 by Devon Pollard
Amazing team!
