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November 2023 by Karen Magallanes
I cannot say enough about the staff and the atmosphere.Shannon is a wonderful manager and was our first encounter at the gym. Thank you!!We miss Paul, my sons first advanced technique instructor. Thank you.Teego is an awesome manager, instructor…he has done it all for this gym!! Lots of improvements!! Thank you.Kaitlyn is an incredible instructor; she truly cares about all participants making sure they are doing the techniques correctly no matter their level! Thank you.Antonio has been a great advanced techniques instructor challenging my son every day he is in the class!! Thank you.Eric is an energetic instructor and does a fantastic job with everyone in his classes. Thank you.Omar has been a wonderful instructor as well!!Always nice to see how each instructor does their thing…all different but all amazing!!Thank you all for what you do!!
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September 2023 by Maxamed M (Maxamed)
Signed up my kids last august for one year membership and paid for it upfront. Kids lost excitement after school closed. After not attending for nearly three months, Two weeks ago I got an email stating I have a bill due for 479. I reached out to Shanon the branch manager and he said he will take care of it and close out the account once I send him a notice to cancel via email. I thought all was taken care of but today I get call from Shannon he says sorry I tried there is nothing I can do you have to pay a bill of 300 and some change. That’s unacceptable in my opinion. The trainers are great, my kids enjoyed working with them but I wouldn’t trust the managers and the folks who run things on the back end. Thank god I paid everything in cash. Beware when signing up for a membership here.
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September 2023 by Sarah V
After my first day of the 3-day free membership, I was hooked. All the coaches and members are so nice and welcoming. Every week I'm challenged with new techniques and stamina. Maiston brings all the laughs during his classes, while Eric helps me with confidence in technique and Antonio's relentless positivity keeps me coming.
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September 2023 by Jen Knudsen
I’ve been going for about a month now and I love it! I go primarily in the mornings and train with Joel who is the best! He is very helpful and encouraging and I always leave feeling like I got a really good workout in.
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September 2023 by Brittany Mushrush
After years of not having a normal workout routine. I joined my first class at Knockout. The management staff was so kind! Tego, and Shannon greeted me and walked me through combo numbers. I soon joined Eric kickboxing class. I never realized that I struggled so severely with confidence in myself. Eric took his time to coach me through the steps and reassured me that I knew what I was doing. That dedication is unmatchable. He is like the stone cold Steve Austin of Knockout! I was hooked at this point and signed up.I went back two more times. Monday night boxing with Maiston. Not only was I giggling the whole time (bruh, is hilarious), I received key tips and tricks on form. Another display of dedication to my success.Wednesday evening I joined Antonio’s Boxing class. Talk about high energy fun! Antonio is a bad a**! Quick on his feet, and his positive reinforcement makes me believe I can do anything. I can’t praise/thank him enough.It has been over a month since I started my journey at Knockout. My life has been impacted in such a positive by just simply showing up to a free class, now I am signing my daughter up. Thank you so much Knockout coaches! You all are the bees knees!
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August 2023 by Cream Henny
These people are the biggest crooks EVER! I purchased a 6 month membership as a Christmas gift Dec 2022. After the 6 months elapsed, they charged me another month. I wasn't happy, but I let it slide. In 30 days they attempted to charge my card 23 times for $84.99 and one time for $10. I called to ask them to stop to trying to charge me and cancel the membership, Shannen said ok just email with my name and it will be handled today. Only to email me back claiming I have a balance. I told my bank do not approve ANY transactions from them no matter the amount. They will NOT get another dollar from me. How do I owe a balance when you charged me an extra month for nothing?
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August 2023 by Haley P.
If you ever need to release some stress and get some exercise, Antonio is your guy. He'll kill you, in a good way lol. These classes are so fun and you definitely leave feeling like you had a great workout!
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August 2023 by AZ JJ
Joel is a beast! Made sure I wasn't slacking and kept me motivated. Thanks brother!
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August 2023 by Cesar Rodriguez
Love this gym, the instructors/employees are so friendly and cool they make you feel like you’re a champ through every workout. I’m getting a great experience at training to be a pro boxer as well. Definitely recommend coming here
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August 2023 by Julie Garcia
Joel is the best trainer I have ever had. I have seen a total body transformation while having fun. His technique, skill and knowledge base is unparalleled. Thank you Joel!
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July 2023 by Jalyn Knight
Signed up during the summer last year, GREAT place. Culture is awesome and classes are even better — Knock Out will get you where you NEED to be in your fitness journey. Eric H is an absolutely AMAZING trainer, he knows what’s up and how to best support your fitness goals, if you’re considering joining you should definitely try it out and look out for Eric’s classes!
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June 2023 by Charmaine Ross
Horrible, horrible customer service! The guy I spoke with at Gilbert was not understanding & rude about the situation! I called & sent an email last month to cancel my membership to find out today that 1. They never canceled like I asked 2. They still charged me & now refuse to provide a refund & this is after I’ve already been giving them free money for 6+ months. It’s sad how everything is about money with these companies & not the loyalty of customers, please do better.
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June 2023 by Fernando Iniguez
Management is awful and their staff if under qualified, they'll literally hire just about anyone and their current manager, if you can even call him that, pretends to care just to take your money. Went in to cancelled my membership but I'm still getting charged. Went over to try and fixed it and they just pretended to fix the issue but did nothing. I am now looking for other ways to stop getting charged with my bank because they are unreliable and unprofessional. Would not recommend to anyone
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May 2023 by Chance Luker
Signed up a little over a year ago, and was a very great experience. Every employee, coach, manager are all super helpful when it comes to picking up boxing as a beginner and will work with you through the whole journey as you improve, a great workout nonetheless. I ended up having to move a bit further away so unfortunately I had to cancel my membership, but if I ever find my way back to the Gilbert area I will be renewing my membership immediately.
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April 2023 by Kysha Carter
Love this facility. The ENTIRE staff including the instructors as well as management are all super sweet and very helpful especially Shannen. If you're looking for a great workout I definitely recommend taking one of Eric's classes he's the best!!
