Horne Auto Group offers a professional and pleasant car buying and service experience. Customers appreciate the dedicated sales team that helps them find the right vehicle, whether it’s a new car like the Ford F-150, Mazda CX-5, or Hyundai Elantra, or a range of used models. The sales process is noted for its professionalism, with staff members like Huey and Al providing exceptional service. Many customers highlight their satisfaction with the finance department, where options are clearly explained and often better than pre-approved deals from credit unions. In addition to sales, Horne Kia's service department receives high praise for its responsiveness and honesty. Customers feel comfortable and valued, noting that they are kept informed during service appointments. The convenience of easy appointment scheduling and timely service completion adds to the positive experience. Small touches, like complimentary car washes and quality coffee in the waiting area, enhance the overall satisfaction. Overall, Horne Auto Group is recommended for its reliable vehicles and outstanding customer service.
Bronson Hall was very nice! He made buying a new car enjoyable
August 2025
So happy with my experience at Horne Kia's Service. Shelby is always quick to respond and completely honest. I never feel pressured or taken advantage of! I only wish I could bring my non-Kia cars here!!
August 2025
Quick to book. Quick to get me in. Service went quick as well.
