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June 2024 by Mj V.
Amazing practice! pug was attacked and Dr. Nicholson perform surgery and after a dire situation, with weekly check-ins, is completely fine and thriving - thanks to this practice. I highly recommend them. Their dedication and care for my pet exceeded my expectations. They are incredible at what they do.
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September 2022 by Gloria C.
They always take care of my Ruby girl. We've had very good experiences with them. Your fur buddies will be taken great care at all times. Thank you all for your servic.
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September 2022 by Yasmine B.
I'm so happy I switched to this practice!! Everyone I dealt with was extremely kind and provided excellent customer service, even the staff who weren't necessarily "assigned" to care for my cat! My cat is having some eye issues, and I felt very comfortable with the vet's exam and recommendations for her. The vet and vet techs were so nice and knowledgeable, and I couldn't have had a better experience. Thank you!!
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August 2022 by Aida T.
Remy my black lab thinks this place is pawwfect! He's been coming here since he was born a little over a year ago. Remy is always welcomed with hugs and lots of treats (his favorite) when he visits. And he loves when he is sent home with a bag of treats for being a good boy. Today he had an appointment for blood work and vaccinations and the team of vets and technicians did such an amazing job with keeping him calm and happy throughout the process. If anyone is in need of veterinarian care - Priority Pet Hospital is Remy approved!
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May 2022 by Alison F.
This place is the worst. All they care about is getting you in so you can pay for a visit. You cannot fill prescriptions anywhere but with them. It takes 1.5 hours for a very simple appointment. They made me come in to get my dog updated on his shots before they would refill his prescriptions. Turns out, he no longer needs that shot because he has gone blind, which they would have known had they ever followed up on him instead of cancelling his last appointment and just referring me to a specialist because they did not know what more they could do for him. Standard of care is a joke, accountability and follow-up is non-existent. I will be taking my pets and my business elsewhere.
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May 2022 by Vicki K.
From the front desk to the vet techs to the vets, everyone is so kind and empathetic! I have seen Dr., Michael's,Barnes and Nichols and have been so very happy with the care my miniature schnauzer, Roxee, has received! As well as my Yorkie Ole, who has since passed. D Follow up is excellent They have always been there for me and my dogs when I've needed their help! A really well-run practice. Thank you for all you do.
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April 2022 by Alie O.
I couldn't be happier with this pet hospital! I brought my two dachshunds in for a wellness exam and for their neuters. The staff were all very friendly and accommodating, making our whole experience feel easy and convenient. Dr Michael and all of the techs did a great job helping ease any anxiety for my pups and made sure that they felt comfortable while also being able to get any work done in a timely manner. I was really surprised with how affordable they make everything, as well as having great payment options where you can sign up for a plan that spreads out the cost of vet visits, vaccines, etc... It makes it a lot easier to afford anything that my dogs may need. Highly recommend!
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March 2022 by Jim M.
We have been taking our two Bergamasco sheepdogs to Priority Pet Hospital for over almost 5 years. We have always been extremely satisfied with their level of service, expertise, and advice. We would definitely recommend them to anyone in the area. Professional, courteous Doctors & staff. Facility is very clean.
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February 2022 by Shayla T.
Everyone at Priority is top notch!! Have always been kind to us and equally kind to our animals who are sometimes (and not) kind to them. We had 2 cats that were patients there and now have 4 dogs that visit on occasion. I won't go anywhere else!
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October 2021 by Valerie L.
My fur baby has been coming to this clinic for a little over a year now. She got really sick over the weekend with a stomach bug. I called their office and Dr Burns picked up the phone herself. She was so pleasant and answered all my questions and concerns and gave me suggestions for care. What doctor picks up the phone and talks to pet parents directly anymore! She put all my worries at ease! I've always had a pleasant experience at this office!! Absolutely recommend them!
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August 2021 by Amy D.
What a horrific experience!!! I will admit my dog is very anxious when she goes to the vet if it's not someone she knows and she will bark if you don't give her treats until she's realizes you are ok. And since I have given this office 3 separate appts times to get to know my dog-nope different dr every time! She's still anxious!!! Being that they boast about providing a STRESS FREE environment, I would think more than 1 dr & asst. would try to win the dog/patient over by giving treats to reduce their stress. Show them this is going to be ok. While my dog is barking and Dr Nichols is standing 8 feet across the room telling me to speak up she can't her me when I was explaining why I was there & what was going on with my dog. I finish speaking she says "ok, I'll go get the antibiotics, it's probably a bladder infection, we are checking urine now. Exam is $59 Urinalysis $89 plus the cost of meds for today." And she went to walk out the door! I said "are you going to give her an exam????" She said if you want that I have to go get help-why am I paying $59 for an exam-you never touched my dog!!!!!! WTH?!?! Finally came back with a tech and still no treats, asked me if I have trazadone for exams-NO I WONT DRUG MY DOG FOR EXAMS JUST CAUSE YOU CANT TAKE 2 minutes to get to know her!!! She listened to her heart and said her stomach was fine-ok that's it!!!! Tech will be back in with your meds!! An extra $63 but we don't have them all, so pay for all today and come pick the rest up next week. Hmmm, no thank you. I'll find them somewhere else, or pay at pick up. I will say the 1st time I went, I saw Dr Karin was great at getting to know my dog!! No problems at all. After today my confidence in Priority help has been completely LOST! Don't get me started on the paperwork that got messed up for my other dog.
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June 2021 by Larry P.
We discovered Dr Burns and staff a few years back and have been extremely happy with the care they provide for our dogs. They are very accommodating and find a way to get ours in every time we have an emergency. Highly recommend this excellent team.
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June 2021 by Roberta K.
I have been with Dr Burns for 11 years now. She is an excellent vet. Knowledgeable, kind, compassionate and very, very responsive. She thoroughly explains everything. I trust her completely with my animals. Her staff is top notch. I would not consider taking my pets anywhere else.
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June 2021 by Sammy B.
Incredibly unprofessional! Honestly, they act like elementary kids who can't handle feedback! I would NEVER take my pet here regardless of the urgency! Beware!
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May 2021 by L B.
Fortunately for me, recordings don't lie. I have submitted recordings to the correct authorities to handle your business practices.
