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July 2024 by GotGolf18
It must be hard to find good help these days.......
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July 2024 by Megan Jewell
I feel sick to my stomach! We always go to this Frys as it’s right next to our home, but NOT ANYMORE! The employee with the gauges was clipping her nails over the produce while unloading to put it away for people to buy! I’m so disgusted! We tried calling but were hung up on multiple times! We will now be going to Albertsons a few miles away.
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July 2024 by Karen Jones
Prices are out of control
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June 2024 by Cheryl W
Will not be returning . The deli counter employees are terrible. They will be rude or leave the counter or assist other customers behind you if you ask for your deli meats shaved . I have reported to corporate. Shame on you .
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June 2024 by shuhua yu
Good shopping
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June 2024 by Zack Barron
Terrible service. They did not close for another 15 minutes but refused to let me come in. I only needed to get one item. I’ve been to many other places that will happily let you shop will the minute they are closed. And the second you are closed I will leave. But seriously I only needed one thing. It was an emergency item. Very unprofessional and disrespectful of the management to sit there chatting while the teenagers are allowed to refuse customers the last 15 minutes.
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June 2024 by Colin Allsopp
I only use this store because of how close I live to it but I am repeatedly disappointed in their customer service and inability to properly stock their shelves. My dislike for this location was compounded today attempting to use their pharmacy. I received a text my prescription was ready and I live 2 mins away. By the time I got there they were closing the pharmacy for lunch and I was told.to come back in a half hr. They didn't even offer to take care of me since I was there. I hate this store, the manager needs to get his or her store together
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May 2024 by Davyonna Billy
THE WORST company to work for. Don’t recommend working here the HR mangers are racist and don’t treat you with respect rather robots. Wouldn’t ever go back ??
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May 2024 by Jim Mclaughlin
As a disabled person, I was treated very badly at the service desk and was told that she only wanted lottery tickets and nothing else and that I needed to go to the self checkout. Later she told me to go to shop at Albertsons if I didn't like it ?
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April 2024 by Ryan Bessette
Very clean and friendly staff here at this location! Will return!
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March 2024 by Sarah C.
I am very disappointed in the level of customer service at the drive-thru pharmacy. I understand that everyone can have a bad day, but I just experienced for the second time where the person in the drive-thru was extremely rude. When someone asks you a clarifying question. You should not continue to repeat "that is what I said" in a rude tone. If you do not want to interact with people, then you should never apply to your current job. I have officially transitioned my prescriptions to another pharmacy. If leadership would like to reach out, I certainly can inform you exactly who I spoke to on both occasions.
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January 2024 by Nancy Mays
Hi All, Online orders are terrible here!!! I've placed a few orders for groceries at this Frys store and when I arrive they can never find my order. I have to then go into the store and the Manager will say they can't fix or work on online orders.... terrible customer service here and lazy staff that do not want to do their jobs. I'll be going to Safeways from now on.
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January 2024 by Jeffrey Rambo
OOF. Do not shop here if you are pressed for time and/or if patience is not a virtue of yours. The checkout lines here get ridiculously long, so much so that I will do what I can to avoid returning to this location. Lines that are 10+ people deep really are unacceptable under normal circumstances (I do understand if that happens during the holidays or other special times, not the case here though). Yes, this store is very busy, but the management really needs to take that into account with how they staff the store. Also, the Fry's/Kroger corporate level would do well to consider renovating this location; the customer traffic is definitely there and the surrounding area is affluent, so the way the store looks and feels should reflect that. Until then, though, the crazy long lines need to be addressed, and better cleaning would help freshen up the place as well.
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January 2024 by Ethan Gunn
Its a normal fry's but please be cautious. I've done both self check out and been through a cashiers line and had to return because we were missing a bag of groceries when we got home. Its annoying that it happened at all, but twice out of the three recent visits we've been there? Used to be our favorite frys before we moved. Just happened to be in the area and needed some items. Its clean, great deli. But disappointed.
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January 2024 by Ethan
Its a normal fry's but please be cautious. I've done both self check out and been through a cashiers line and had to return because we were missing a bag of groceries when we got home. Its annoying that it happened at all, but twice out of the three recent visits we've been there? Used to be our favorite frys before we moved. Just happened to be in the area and needed some items. Its clean, great deli. But disappointed.
