-
February 2024 by Nathan Peterson
Very impressive sales personnel, a guy named Chicago helped me get a perfect first for some on cloud shoes! Thank you so much my feet have never been more comfortable!
-
January 2024 by Pam
Store was clean and well stocked. Staff was nice. Will definitely visit here again.
-
January 2024 by Brian C.
I understand your shoe section employees are backed up. But what is the point of having the self service shoe kiosk if your going to ignore it and me and my kids trying to purchase shoes I feel like you should make your employees commission base that way maybe some customers will actually get some assistance
-
January 2024 by The Think Show
After driving an hour round trip, and using up expensive gas, this store did not have any of the items on their website. I specifically chose to review stock available for this particular store on their website and then made the long trip there when the website showed Carhartt items on sale. After looking at the same Carhartt items in the store, all were three times the price shown on the website; actually some of the worse prices. I asked an associate on the second floor where to find Carhartt; he had no idea. After I found it, I asked another associate if among all the sale apparel downstairs, was any Carhartt. No. None. I had reviewed the website just before leaving for the store, cleared the cache and refreshed the page, just to be sure that the info was current. I will not be back.
-
January 2024 by Bob T.
After driving an hour round trip, and using up expensive gas, this store did not have any of the items on their website. I specifically chose to review stock available in this particular store and then made the long trip there when the website showed Carhartt items on sale. All were three times the price shown on the website; actually some of the worse prices. I asked an associate on the second floor where to find Carhartt; he had no idea. After I found it, I asked another associate if among all the sale apparel downstairs, was any Carhartt. No. None. Don't rely on information on the website, even when it is supposed to represent stock in this particular store, because it will not be accurate. We don't live in times of cheap gas, so making a long drive for one or two items is a waste of money and time and apparently Dick's doesn't care about either.
-
January 2024 by Samantha Seaman
Horrible experience, wouldn’t recommend wasting your time with rude employees, long lines & 1 person working at the register. Other employees wandering around not noticing the long line. Ridiculous.
-
January 2024 by Mia Ngam
Had the rudest employee I’ve ever encountered. When my family and I were visiting phoenix on vacation we were checking out at the cashier and Shane was the employee who “helped” us, we were trying to have small talk and tried to be super friendly and talk the sports that were going on etc but we were treated the most attitude and horrible customer service, didn’t once smile just was miserable the entire time. Don’t work retail if you don’t know how to treat customers.
-
January 2024 by Jerry G.
The lack of hunting apparel is disappointing. Do not even bother stopping here to look. Go directly to Scheels in Chamdler.
-
January 2024 by Richard Tromblay
Big store. Great selections. Loved this place
-
January 2024 by Matt Wicker
Great place to spend all your money if you have kids or just enjoy being active!
-
January 2024 by R **
They do not hire teens period. I know like 10 teens who applied here politely followed up for an interview ans managers continue to blow them off. Dont apply to work here
-
January 2024 by Stephanie Mendoza
Great customer service from Trystan today during a busy day of returns and exchanges .
-
January 2024 by Pete Cathy Bergmann
If ordering online for an in store pickup is supposed to save time, it doesn't. I waited 25 minutes for someone to bring me my online order, while workers sifted thru door dash delivery driver fills. Amazing how many times as an observer they handled packages trying to "find" an order for the driver. I did online checkin and it said 2 customers were ahead of me, it was more like six who were served prior to me...a broken method/system
-
January 2024 by Briana Espinosa
Totally understand it's the holidays and it being a busy time but very unhappy with my visit today.Went in wanting to compare 2 different nike shoes (which they luckily had in store, in my size. - one of the only pros of the visit.)There was at least 5 or 6 young workers in the shoe department standing around looking bored and to get someone to come was as if it were painful for them to do their job. They brought the wrong shoes, so to call someone back again seemed like a headache. Luckily the shoes worked out in the end and were great to compare.When I checked out, another young guy helped me. Worst attitude ever. Acted as if I was a inconvenience for him. In the 90 seconds that I checked out, with no one behind me, I felt like I was being rushed out.The store was an absolute mess.Horrible visit and atmosphere.Next time, I'll just run to scheels which is right around the corner.
-
December 2023 by Ed N.
Nice store. Service was superb, fair amount of stock.
