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December 2023 by Maria German
This branch has met everyone of my needs. From loans to Estate planning. Friendly and helpful employees.
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July 2023 by Brian Wedding
Hands down the best customer service, not like your traditional bank who will transfer you to another country for phone support, and/or make you schedule an appoint at their convenience.
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June 2023 by Gary Crockett
I've had my account here for years, always pleased with their service.
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June 2023 by Charly V.
Great bank. Have gone to this location twice. Most of the staff are friendly. Clean store and very professional bankers.
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May 2023 by Wise Guys
Juan is a asset to Desert Financial Credit Union. Really deserves a raise since inflation is cutting everyone down. Was looking to make local banking a priority since the big banks are due to fail soon. Great customer attention! Took me out of line to help me & thankful it was so nice to be attended to by such a respectful person. More than just a smile, great person! Thanks Juan!
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March 2023 by Venchenzo McLean
Cecilia HermosilloServing Members Since 2015Great service very professional and quality. Appreciate the support keep doing a great job.
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January 2023 by Robert S.
I'm a teacher, because I received my retirement benefits on the 3rd instead of the second I was charged $170 in maintenance fees of which only $36 was returned. This is stealing money from retirees that are teachers. People living on fixed incomes. You choose to take away food and gas so you can have a profit? I hope that you're proud of yourselves. Your day to honor teachers is a joke when you do this
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December 2022 by Krissy
Cecile, she is a joke!!!!! Has NO clue what she is doing at the bank, WOW!!!!! I literally just shake my head at this terrible organization!!! Do better!!!!! Treat people better, what you advertise, do that Desert Financial!!!!
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December 2022 by Richard Rosales
Juan is awesome, and his service is second to none. You need more guys like Juan, he is a valuable asset to your company. ????
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October 2022 by Devon Morris
Their always happy, friendly and ready to help! Its a great financial institution- they offer things I've never heard of with a bank/credit union!! Life insurance...like what???
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September 2022 by Zeerayh Moore
VERY Respectful and Caring I've Been with them a Long Time, Some of them feel like Children and Grand Children their helpful in anyway we senoirs Need them.Thank You ALL
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September 2022 by Barb C.
Ms CLAUSEN financial advisor was horrid. Removed all money. Don't use this bank they employ creature like Ms CLAUSEN who is rude lies and is inconsiderate and incompetent
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August 2022 by Marina Mahome
I was charged FOUR nsf fees while I still had funds in my account. When I went to get the charges reversed, they stated they would only be able to remove TWO of them "as a courtesy." This place has awful customer service. The banker and teller I spoke with were both rude and didn't seem to care that Desert Financial STOLE $140 from my account. I will be closing my account with them as this is not the first time a situation like this has happened. You'd be better banking with Wells Fargo. At least you'll eventually get your money back with them since they get sued so often.
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July 2022 by Rheba CPayne
Very Friendly a d Great Service!!!
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June 2022 by Preston N.
I switched from a big bank to Desert Financial to get better customer service and to do business more locally. I've been disappointed that they seem to be behind on technology. They do not support Garmin Pay, so I can no longer use my watch for payments. They don't support Zelle to send and receive money. There are minor details missing from their website that the big bank had such as adding a memo to a transaction. Overall I just have some buyers remorse. On the plus side, they have the branches well staffed with great service, far exceeding that of the big bank. I'll stay with them but I wish they'd add the missing components.
