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October 2024 by Ryan Kearl
NOT CONVENIENT!! Decided to give Costco a try to buy tires for the first time and it is the last. Hear me out. Took forever to get new tires on. Tires didn’t even cost that much less than discount. Now I’m trying to do rotate and balance and they dont accept walk-ins?! Even if I left the truck there for the rest of the day. I’m starting to learn in general about Costco is they really doesn’t save you money on things they offer, they just have cool stuff.
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August 2024 by T Woolums
1 month ago
Was in need of 4 tires for our SRX. The Costco Michelin version was nearly the same as the one I was looking for. Got into the shop near opening time and was done in 45 min. Really good service.
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July 2024 by Nicholas Boesch
A fine costco!
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June 2024 by My Chevy Specialist
Very timely and excellent service
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February 2024 by Tiffany Spatacian
Wouldn’t recommend coming here unless you have 2 hours to spare for a 15-30 minute service. Scheduled an appt for a certain time and car sat in parking lot for an hr. Empty bays. Terrible service.
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January 2024 by David Connors
Great pricing and promos from costco. Employees and technicians are very bland. They seem to act like zombies and don't seem too keen on helping the customers. Talking to them/working with them makes the whole tire process at costco pretty miserable.
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January 2024 by Jessica Wong
Poor customer service, employees have no sense of urgency (especially this one employee named Jacob: he was unprofessional and rude) also they left my window down after service.
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December 2023 by Louise S.
Ok I confess I feel like I finally am adulting hard with my brand new Costco card. I have been very reluctant through the years because a long time ago when this Costco opened I had a card and barely used. I just really dislike the crowded warehouse shopping experience and shopping carts all over parking lot BUT this week I was tasked to get some cakes for the school I volunteer to celebrate their achievements so I had no choice but try again. I am so pleased with my experience this time around. As my friends have told me they are impressed I not only got a card but I went full on the executive membership lol because I did like some of their travel incentives.Back to the store experience, my review is mostly based on getting the membership and going to the bakery. It was pretty awesome! A tiny bit of pressure over which membership to get but I had already come aware of what I wanted so that didn't really impact me. The bakery experience was fabulous. I wish I knew the name of the cake decorating lady, she did such a lovely job putting in all the writing and school mascot in not only one but four sheet cakes. She was super patient with me explained she was going to give it a try and sure enough when I came to pick up today everything was done one time and am loving how it turned out.While I was walking around I did see some interesting things so I will probably go back and make use of this membership as the pricing for bulk stuff does look reasonable. Until next time!
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December 2023 by Betty L.
Love how Costco has interesting products and usually good prices on items I want to buy. They did run out of a boba tea drink mix that I wanted, but I recently heard that they are selling them again. I haven't checked the store to see if it's actually in stock or not. I am sad when they run out of items that I want to buy or if their store inventory is incorrect. I tried their chicken bake for the first time and I thought it was pretty good with a nice crispy exterior. I would like it without bacon but I know most others like it with bacon. The bacon gives it more flavor along with what I think is Cesar dressing.
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December 2023 by Archibald G.
I have used Costco for our Photo Christmas Cards for decades. They were simple to create, good quality and affordably priced. Also, while Costco still had actual photo centers in their warehouses, they were quick and easy to pick up. And let's be honest, that was a HUGE benefit. Procrastination before Christmas is a thing, and being able to pick up cards within 24 hours was a very important feature! Then, a few years ago, the actual photo centers went away and cards got sent to your house. Wasn't a fan of the extra time needed, but same good, basic cards at a good price and shipping wasn't bad either. Went online today and found out there is no more Costco Photo, now it has to go through Shutterfly. First off, that website wasn't as easy to use as the old Costco one, next a million pricey options and add-ons that I didn't want or need. Finally, I got a nice, basic card together. The price was ok, after all the Costco markdowns (without those, forget it). Was ready to order until I saw that, unless I was willing to pay and arm and a leg, the cards would arrive about 8 days before Christmas. What BS! Cancelled the order and I will be using Walgreens which has a next day pickup in store!
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November 2023 by D V.
Still loving Costco. Got a new laptop online and picked up at this location. While in the store, I couldn't find what I wanted and asked one of the Costco people for help. He was able to tell me none of the Costco carry the item I want anymore. This saved me a lot of driving hassle.I'm really glad they are offering more Asian products the past couple years at better prices. Unfortunately the Boba Mochi I was looking for they're not carrying right now. Guessing because of the holiday season? Hopefully afterward the holidays, they will carry them again.Found what I was looking for at World Market in normal people quantity but I like Costco's prices for things like this better.I'm always treated well at Costco and any employee I ask for help are always willing to help me at any of the Costco's. Will keep coming back.
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November 2023 by Terry Ybay
Great service, overall. I always go to this location to get my tires rotated. Great customer service, friendly, and gets the job done quickly.
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October 2023 by Marla Hackett
They carry batteries for the car, but the Sossamon location was out of stock. They had the battery at the San Tan location and after getting out there I was told they do not install the batteries. Epic fail!
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September 2023 by Lucy S.
Arrogant young lady at door checking on receipts for purchases accused me of not paying for an item. She was unbelievably rude and created an embarassing scene in front of many customers. After I contacted supervisor and proved I had paid for all items she still refused to apologize. Simply screamed at me to stop holding up the line and move on. This woman whose name is Ana should never be allowed to keep this job. I have never been so humiliated and completely frustrated in my life. I hope Costco management indeed take care of this employee as promised
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September 2023 by Olya S
Thank you so much to the staff and the manager, Mike, for helping me out with my flat tire today. If it weren't for them i don't know what i would do! Thank you so much, Mike, for your kind heart and great customer service, I will never forget it
