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June 2024 by Alexandria Walker
Very unfriendly branch manager and employees. Will stay away from this location.
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June 2024 by C N
This place is great and serves its purpose. They do not perform certain functions, though. Either way, I definitely recommend going here to get your services done. This bank is awesome and great!
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May 2024 by Harrison Dempsey
The lack of tellers meant I had to go to the ATM, which promptly ate my money, now I have to call customer service and file a dispute to try to get my cash into the account
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February 2024 by Chad Hutchins
We were shopping around for a new business bank and so glad we came across this Chase branch!! We met with Anna and was immediately impressed. We felt as if we were in a small town bank. She is super friendly, informative, and was able to get our account setup immediately. She took time to listen to our specific needs and provided us with tailored solution for our needs. We laughed with her, talked about world travel, and felt like we've known her for many years. It was such a great experience!We had some other non-urgent account needs and Anna said Jennifer would be calling to assist us. Jennifer called before we could even get home. Also another very friendly person who assisted us.I came back to deposit money a week later and was greeted by Anna and helped by another team member who was just as helpful!I highly recommend this branch. They will help your individual needs and treat you like your gold! Chase also provides a free account for Veterans!
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January 2024 by AZee ninety5
African American woman with glasses and a weird accent is very un professional and disrespectful she needs to be fired. Worst chase branch ever would not recommend
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November 2023 by Leah Spaulding
A bank that doesn't carry cash? You walk in and there aren't any tellers, just people at desks that want to sell you a credit card. Makes me want to switch my bank completely over.
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September 2023 by Argelia A
Corinne was amazing! I always dread going into banks but she really made me feel welcome and cared for my needs. She treated me with respect and almost as a friend as well!! Not only that but she was very knowledgeable and efficient! Chase needs a lot more people like her!
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August 2023 by Steve Damon
Poor quality service. No in person tellers and ATMs can't issue funds. Lady seemed like I was in the wrong for having the audacity to withdraw money. Chase is losing its touch.
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August 2023 by Art Flores
Horrible! Manager was yelling questions at us from across the room as she was with a client. I could not hear or understand Her as she had an extremely heavy accent. My wife has been a customer of chase bank for about 3 decades, she deserves a little more respect than what was shown today!
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June 2023 by Bart
I came to the Chase Bank branch on 4/19/2023 with the intention of opening both a savings and checking account. Unfortunately, my experience was extremely disappointing. When I arrived, the branch was completely empty with two bankers sitting at their desks, seemingly not helping anyone. When I approached them to open an account, I was first asked if I had an appointment. When I replied that I did not, I was told that I needed an appointment to open an account. When I asked when I could schedule one, I was told that they were booked and that the next availability was probably sometime next week.As someone who was planning to deposit over $100,000 in the next few days, I was extremely disappointed in this level of service. I ended up going to Bank of America down the street and opening an account within 30 minutes. It's unacceptable to me that Chase Bank was unable to accommodate my needs as a customer, especially given the significant amount of money I was planning to deposit. I was hoping for a better experience, but unfortunately, the lack of customer service at this location was apparent.Overall, I would not recommend Chase Bank based on my experience.
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June 2023 by Aria Davila
Lady was rude and redirected and just wanted me out of there. Not a regular branch
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June 2023 by Mary Ann Haws
Not a "bank", more like a financial institute. Cannot cash checks. Only have 1 ATM. I didn't like my experience here.
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June 2023 by Lynn Bruce
Walked in almost an hour before they closed and they didn’t even bother to sit down with us so we could open ANOTHER business account. Horrible customer service. And pick up a phone — we drove down there only to be sent away with our money. Do better, Chase.
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June 2023 by David H
Made an appointment with Ann Peterson. She was really professional and courteous in handling our matters.
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June 2022 by Allen Bates
They helped with a credit card issue, where my card was not yet expired, but wasn't accepted.Downside was that they won't issue temporary card to be good until new one arrives.Overall downside (not particular to this branch): Chase doesn't send new card until just before expiration.I would prefer to have a small grace period in case the new doesn't arrive in time so I won't be stuck with no valid card.
