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November 2023 by Polly Sivertson
Nick answered all of our questions & helped us find a great bed at a super price! I would highly recommend stopping in to pick out the perfect bed for you!
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November 2023 by Nathalia Pimentel
We came here looking for a new mattress and Chris helped us out very well. He explained everything we needed to know about the price discounts and the bed quality. He helped us find our perfect mattress. Overall was a great experience!
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November 2023 by Andrew E
Chris was so helpful and got us a mattress we both loved. Such great customer service and very knowledgeable!
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October 2023 by Christy Pate
Great experience! Happy I didn’t have to break the bank to get a high quality mattress for my twin boys.
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October 2023 by Maria Rodriguez Andres
Customer service was great he explained everything and give us a lot of options. Very clean and organized it
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September 2023 by Pamela Barraza
Came in just to take a look originally. Was my husbands and I first stop. We were warmly welcomed by the store manager Chris. He was amazing throughout our experience!I can’t remember the last time I actually went shopping for a mattress but, Chis made it memorable one. He got to know us as well as what we were looking for in a mattress. The knowledge he had in the four different mattresses he showed us was incredible. The prices helped as well. I could honestly understand all the facts and felt heard throughout the showings.We had planned to spend the whole afternoon shopping around for a mattress and deciding within the week. However, with Chris’s help and great customer service we found a mattress that met both my husbands and I needs. We are definitely leaving very happy with our new purchase.
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September 2023 by Steve Thompson
I purchased a mattress in June 2023. After unwrapping the mattress, I saw the corner fabric was torn. I had asked the manager if he wanted to use the cart, he said we could slide it as it was only a short distance to my vehicle. That was my mistake for not insisting, the manager said that was the last mattress of that kind in inventory, he noted that on the receipt. Shortly afterwards my wife was complaining about bug bites, I assumed they were mosquitos & I were wrong! I called the store back & was told we were the cause of the problem. I then tried to sanitize the mattress which was futile. I wrote the Corporate office and they ignored our letter. This was very costly, we ended up disposing of everything and purchasing a new mattress, bases, covers. Very disappointed in Sleep Outfitters Outlet.
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September 2023 by susie Gonzales
Excellent service! Chris took the time to make sure we all had the mattresses that suited us best and made us the most comfortable.
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September 2023 by Emma Thompson
My husband surprised me with a new mattress 6/2023. After we unwrapped it, we saw the corner was ripped from loading it. The manager said they didn't have any more & wrote it down on the receipt. We had a second problem, tried to sanitize the mattress which didn't work. We end buying a new one & spent a lot of money. My husband called the store manager, and he blamed us, then he wrote the corporate office & we never heard anything from them. I'm so disappointed in the service from Sleep Outfitters Outlet, never again!
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August 2023 by Steven T.
We purchased a mattress from the Mesa, AZ store (6/23). Our experience was terrible. The mattress was damaged while loading it into our vehicle, which went unnoticed until I removed the plastic cover, the manager only made note of it on the store receipt. Then another problem occurred and everything I said was used against me. I then wrote the corporate office, they received our letter, and never responded. A considerable amount of money was spent on our end attempting to rectify the situation. Buyers beware!
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August 2023 by Daniel O'Leary
Chris was great! He guided us through the process with a focus on filling our needs, not just making the sale. The selection was nice and the deals were surprisingly even better than I thought. I highly recommend you go in and at least see what they have to offer.
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August 2023 by Bianca Valenzuela
Chris was amazing!!! He was very knowledgeable and helped us pick out a great mattress for a price in our budget.
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August 2023 by PrinceofAz
Christopher Gentles did a great job helped me find the perfect bed and explained everything so I was comfortable w my purchase
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July 2023 by Zeke Sanchez
Chris was extremely helpful and really took the time to explain how each mattress worked and what benefit they provided. Thanks.
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April 2023 by Carlos Mora
Had the pleasure of coming back and buying more mattresses. Chris was very helpful! And if I need any more mattresses in the future I can always come to Sleep Outfitters on Stapley Drive!