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May 2024 by J
I like shopping this place. You can find some fun things. Just wish the prices were lower like they used to be. Good coupons though and military savings is always appreciated.
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May 2024 by William Niemyer
Went there to look for a replacement umbrella. Their prices have skyrocketed like everything else. My wife asked for a price check on an item and the person that helped her insisted that the item was 75% off of the already reduced 75%. My wife was doubtful, but loaded up her basket and went to checkout. At checkout the staff argued with her and treated her like she was trying to con them. The man that told her the item was reduced another 75% went and his and would not come to the checkout. We left without making a purchase.
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April 2024 by J O.A.
Employee was nice but trying to help to many people at once felt bad for her.
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April 2024 by Tony Stark (Copy Avenger)
You know, for a Big retail chain, one wouldn't expect small town customer service. Well, think again. This may be just one store in the Big Lots portfolio of retail locations, but Jill gives it the feeling of small town, proprietor operator. Her personal care for the customer, going above and beyond what is expected makes shopping here a real pleasure. In fact, her leadership and attitude direct the entire store staff as far as I can tell. It makes me want to shop there JUST because they care. Well done. Thank you!
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March 2024 by Mikayla Francis
Jill was so helpful, amazing customer service! I’ll definitely be back since I know I’m in good hands! 10/10 recommend this Big Lots location because all of the workers there were friendly especially Jill!
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March 2024 by Mele Mar
My husband and I went to look at the furniture, Jill was hesitant to help us because she was in a rush to close the store. Once she stopped and asked which one we were looking at, she made a shocked face at the price then looked at us, almost in an assuming way that we couldn't afford it because we're young, then told us not to pick the 90 day option if we couldn't pay. We asked how much the payments would be, and she said she wouldn't know because it has nothing to do with the store. So we ended up going to another furniture store where we actually got real help and ended up purchasing.
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February 2024 by Deb K.
Wow! First time I have been treated like crappo at any Big Lots! Minor money issue but BIG PRINCIPLE issue! I had a 20percent this week so purchases a cute little solar bee and patio table for pick up. Next day it says pick up ready so off I go! Apparently my cutie bee was not available...bummer...but okay still want the table. I get to the store and decide to go look for the lady bug instead. To my surprise there sits THREE BEES on the end cap ! I go to pickup *Another story!* checkout I tell him it says the bee isn't available but IT IS and I wanted to add it back to my pick up order. He said since they already cancelled it that wasn't possible.....noooo biggie... USUALLY! I asked him if he could still honor the 20percent since it really was available and I hadn't picked up my table yet. He said a FIRM NOPE! ???? really?? I obviously ordered it...someone was too busy on a cigarette break then to check the end caps....and now they wont even honor it? I took my table with attitude....yea ATTITUDE because I have never had Big Lots not own a mistake and fix it! There was not a single other person in line...I was there late...so he could have easily honored my 20percent. They can BUZZ OFF and keep that stupid bee now! I went to a DIFFERENT Big Lots and got bought the lady bug to bring me luck that lady bugs do! Yes children... I am 63 so I can have "Old Ladies" solar creatures on my patio! Buzzing off til later yelpers! *Pick up -- STINKS at Big Lots! WHY do you have to wait through the line to pick up an item you order online to AVOID THE LINES!?? Rethink it CEO'S!!
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January 2024 by Mike and Paula Higgins
Excellent service git what I went for.
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January 2024 by Cheryl Bares
Nice clean store!
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January 2024 by Jacqueline Carter
Great store for last minute. IYKYK
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January 2024 by darrell hunter
Great shopping
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December 2023 by Lori Barr
Robert was Awesome!!! Best customer service I've seen in a while, he was pleasant to speak with and very helpful asked all the right questions. He has a great, as an elderly customer I would say He's a Keeper!!! ? You get 10 Stars Robert!L.BarrGilbert
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December 2023 by Sherrie Nicole Peacher
Always nice staff
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December 2023 by Brian Lownds
I love Big Lots
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November 2023 by Ki L.
Jill was absolutely amazing! we came in just to get some dog toys and ended up finding a couch we love! she gave us all of the info and deals, we will definitely be back to get that couch! thank you Jill you rock!
