“I love this particular location. The employees are friendly, knowledgeable, and helpful. I've been going here for years. Randy is great. Riley was super helpful last time, but honestly they're all good. It's the only place I go locally.”
“This place is great! Bruce was efficient and helped replace the lithium battery in my light battery pack when no one else could, and for a reasonable price too. Thank you!”
“Jeff the (store manager) provides excellent customer service and has advanced industry knowledge! Will be coming back specifically to this location when I work on new projects because I know I’ll be taken care of. Thanks man!”
“I will start by saying that I'm dismayed by a few of these reviews, particularly those referencing Casey. I had a totally outstanding experience with him today. I was trying to go to the 2 closest locations to me- the ones that sold me my lifetime warranty key fob batteries. Both have apparently closed since I last needed batteries. This one is quite far from me to go for just a key fob battery, but I called and spoke to Casey. He was very helpful. He explained that the stores I had patronized previously were part of a different franchise and that none of my numbers or previous key fob batteries wetw registered with their franchise. He went as far as to call over to another store that is in that franchise to see if he could obtain the proper confirmation about my purchases. He couldn't verify the purchases. He instructed me to go to that other store if I chose. I thought that I would prefer to go to his store, again, even though it is out of my way, because he was so helpful.
I arrived at the store and Casey and the manager, Michael, were working and they were just so very helpful. Their customer service was on point and I told them this. Casey resolved my situation in a way that was more than acceptable. It was worth the drive out of the way. I will be a repeat customer now.”
“Even if the driving distance to this location is much further I highly recommend making the trip as the employees there were solid honest informed and generous with their time and services. Just a great operation there.”